I sold my flat in Stockbridge, Edinburgh, extremely quickly through D J Alexander. The agent had a number of prospective purchasers (with funds) already on their books, so there was no need for extensive marketing. The staff were very efficient and professional. Many thanks!
17th Aug 2017 (4 years ago)
Waited for three hours on the phone to call up the agency to set up some viewings, this was to get through a queue of 10 people, so either they each were giving their life stories to the company or they just don't like picking up the phone. A five minute talk later and two bookings were made. Fast forward to this morning and no confirmation email or text had been sent so another hour of waiting led me to find out a) they were "just about to send me confirmation on the second booking", and b) the first one was now off the market and taken by someone else! Still waiting for confirmation for the other viewing but so far feel like the company as a whole just doesn't want to deal with us but will gladly use up all my phones data and spare time waiting in queue.
22nd Jun 2021 (16 weeks ago)