I came to Anscombe & Ringland looking for a place to rent and after giving my requirements, Jarek perfectly understood what I was looking for and showed me a nice selection. He was very helpful and attentive and a pleasure to work with.
Been a month since checkout and they still have not relased the deposit. Extremely slow with responses
We had a really good experience with Saleem Kamal, who was our agent whilst looking for our new home and would recommend him highly. From the very start he was very engaging and spent time understanding our specific needs and timelines. Based on that, he only showed us relevant properties (unlike other agents who merely run through the inventory they have). What also helped us set a really good rapport with Saleem was that he not only sought regular feedback from us (after every viewing), but also tailored the next viewings based on that. This really helped us narrow our search quite quickly and move to the sales stage.
Saleem has been very helpful throughout the process, he is very responsive, prompt, professional and excellent at explaining the nuances of the process. end to end. I suppose this really sets him apart from the other agents we have worked with.
Everything seems right, once agent fee is paid, you need to stay away from you deposit for weeks.
Spent two years with them was bad experience. Well today, i asked landlady, its been three weeks, may i know what is going on with our deposit. I have sent emails and emails to greene and co but no reply.
I got referred to monsters person in their account dept name Shitryl.
Without being polite on phone and she listens to me about emails i have sent, she has started throwing orders,
NO ONE TOLD ME TO RELEASE YOUR DEPOSIT, I WANT YOU TO GO BACK TO LANDLORD AND BRING ME CONFIRMATION. I AM TELLING YOU THE PROCEDURE TO FOLLOW.
I mean you are holding my 3k deposit and look at the way you are ordering me, i have the landlady text message, who gave me your details to call.
Anyways, i hope i get my deposit back and wouldn't recommend anyone to use their service unless you have attitude to match Shitryl standards ;)
Jason Davis has been a terrific help in helping us find our new home. Jason has always been professional in his dealings and it has been a wonderful experience.
In short, if you are a tenant stay away from this money making agency
(money making, but draining the tenants last funds).
Firstly, I would like to say, in case Ellis and Co tries to discredit
my review by stating that they have cross-referenced their records and
couldn’t match my name. I prefer to keep my full name private rather
than blurting it out left and right on online platforms.
Secondly, I would like to make all tenants (or potential ones) aware
that most positive reviews on here have one thing in common and that
is: They are composed by landlords.
So without going into much detail, if you are a tenant I would stay
away from this agency (at least the Golders Green branch that is).
I should have been more suspicious from the start, when I was shown
the property and promised a two year contract. Made my holding deposit
and referencing payments and then being told that a break clause will
be put into place, stating that the landlord can raise the rent by
£150 after one year’s tenancy. The exact figure was then taken out of
the clause, but the breaking clause and potential raise remained in
the contract. Unfortunately, at this stage I couldn’t withdraw myself
from the contract without losing a considerable sum of money.
Throughout the tenancy neither the landlord nor the agency have been
particularly considerate. E.g. refusing to install a security light at
the entrance and insuring our safety (considering that there were
several break-ins in the area).
When my circumstances have changed and I was forced to move out, the
agency was neither understanding nor considerate nor helpful.
Upon check-out, I have left the flat in a spotless and perfect
condition and it appears that they couldn’t find any issues, so had to
make the up. First mentioning an area and pretending it to be my
responsibility. After comparing the two check in and check out
inventories, they removed that claim, coming up with three other
claims and stating overpriced quotes. As an example: Charging for a
light bulb replacement 15 pounds (not to mentioned the fact that also
in this case the liability and responsibility is debatable).
Last but not least, be aware of the 30 day deposit payback clause. By
law under the deposit protection scheme, the landlord is required to
pay the deposit back within ten days. Ellis and Co puts a clause in
their contracts to break this law.
We were dealing with Ahmad who was very accommodating and showed us the properties on a very short notice and after working hours. He came across as veryknowledge and professional person. I have no hesitation to recommend him as great Estate Agent.
P.S. He also very nice person!
Shocking agent. I called 4 times to view a property and heard nothing back. I emailed via the website and still nothing. I don't understand their customer service. V.poor
Yann did a great job when we were looking at a studio to rent. He followed quickly and personally drove us around showing us three properties that were suitable. He did an amazing job.
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
I was really happy with Camerons Stiff. We had trouble selling our flat due to the difficult market, partly due to poor advice from another agency. Our agent at Camerons Stiff (Hussein) was very professional and assured us that our flat was great and that even in a tough market, a fair price was still achievable. He worked hard to make the sale happen and was a calm presence when we were feeling pressure further up the chain. I would 100% recommend them.
No knowledge of the housing markets dynamics. They have recently started to systematically overvalue properties in the Dollis Hill area by 10% to 20%, presumably to gain listing in a very sluggish market, to beat the downward house price trends in the London market and perhaps to fix prices at a higher level (they do have a quasi monopoly in the Dollis area). In any case, this strategy does not work. As a result, properties do not sell quickly compared to other areas (1 year plus is not uncommon), and are at times withdrawn from the market a few months later.
They do not put into question positive reviews ( suspiciously high number of them at 5 stars only....) but systematically pretend not to recognise the negative ones...hence this review to give a more balanced view of this estate agent. I personally cannot see how the positive reviews are all genuine.