My agent was Ellie Appleton.
Very responsive. I requested viewings through Foxtons website at like 17:30 and Ellie called me an hour later to arranged them for next day! She showed me not only the properties which I've requested, but all similar which I've missed! Was always very professional and helpful. and kept me up to date on all changes in property status! Definitely a pleasant experience.
2nd Oct 2020 (1 year ago)
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
7th Sep 2016 (5 years ago)