Absolutely dissatisfied with the service received. I had my property rented out by Hoopers. The tenants destroyed my home. When it came for the Hopper’s Agent to prepare my case to escalate the deposit dispute to the DPS. He misread the form and didn’t send in all the evidence. I lost the case and now out of pocket by over £2k....
I have been renting with Paramount Properties for several months now and am very impressed! Chloe was the agent for our move-in, and she ensured it went very smoothly, including with renovations that were done at our flat immediately before we moved in. We also felt that the costs for the agency fees and deposit were transparent fully explained to us, so there were no surprises. Richard has been looking after us in terms of maintenance; he is always quick to respond to emails, and both friendly and professional. I would certainly recommend this agency.
Had a great experience with Paramount after trying several other estate agents in NW London. It was very apparent that they genuinely cared and made the whole process very straightforward.
Special thanks to Chloe and Jason who helped us secure a great property and were on hand to answer our queries at all times of the day/night.
We would recommend Paramount to anyone looking to let, our experience was wholly positive.
Matt & Lucy
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
Ben and his team at Chelsea Square were excellent. We have used them for several small jobs at our London flat over the years as well as a recent larger refurbishment. They were extremely helpful during the process and sent updates and photos of the progress of the work. They have always been reliable, fair and produce great results. Would definitely recommend.
Terrible experience!!! I do not recommend this agency to anyone!!! Extremely very unorganised and unprofessional. Wasting of time!!!
We bought our property through Cameron Stiff (Hussein) and sold it through them again a few years later. They are knowledgeable and realistic on pricing, and proactive in driving transactions through to completion which is important when things do not go to plan, as is inevitably the case.
Terrible. They sent me to one address which wasn't built yet, and one address where the guy never showed up to let me in. Never followed up, useless. Sent bad flats that were irrelevant. Staff are rude. Asked 3 times to be taken off their mailing list and they still have not.