We were very impressed with Rebecca Zacharia. She was very professional and respectful of our time. She replied to all of our inquiries promptly and worked hard to accommodate our schedules when arranging viewings. It was clear from the beginning that she was highly competent and well organized. We really appreciated her friendliness too.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
I couldn’t have asked for a better experience! Finding a property to rent in London can be stressful, but since I went on my first (and luckily only!) viewing with Adam I understood I could trust Paramount would offer me the best service.
There is just no comparison between Paramount and other letting agencies.
Adam showed genuine interest in listening to my needs and handled the negotiation between me and my current landlord very smoothly. I am sure we are both very happy and confident that Paramount will take care of us during the tenancy.
Katie supported me with the move in process and went the extra mile in helping me to obtain the right references from my previous landlord to ensure I could move in within 7 days of my viewing. She also introduced me to my property manager, Hannah - it’s good to have met in person as I know I can rely on Hannah going forward.
Also, no fees and welcome wine to make unpacking easier! I recommend Paramount and their total transparency.
Clio Pialorsi Righetti
I was very pleased with the excellent service provided by Paramount. Adam and Katie were especially helpful and there was good communication throughout, which made the whole process less stressful. It's always nice going in to the Paramount offices as everyone is always so welcoming and friendly.
We chose Goldschmidt and Howland’s West Hampstead office after interviewing four other firms serving the neighbourhood. We were impressed by their enthusiasm and seriousness, and by their interesting, concrete ideas for marketing our flat. We felt they would represent our interests well, and we were not disappointed. Their Sales Team works truly as a team, were responsive to our calls, managed the follow up diligently, and always offered us sober advice. We strongly recommend Mark Watkinson, Alex Ozga, and their associates. They are terrific!
GREAT SERVICE. MACHINE IN FULL MOTION. RENTED MY SPACE SUPER FAST AND AT ASKING PRICE. GREAT JOB BY ABBY & TEAM.
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
I put my house up for sale with M&P because I had met Richard Elliot during a previous house hunt and been won over by his straight-talking attitude and can-do energy. Despite a difficult, almost static, market, he had two buyers vying to buy our house within days, and we exchanged today(!!) after a difficult negotiation during which he remained confident and calm. Highly recommended.
We are making the move from South West London to Kensal Rise/Queens Park, and as a first time buyer this can be rather overwhelming. If anyone else is in this position, I would highly recommend that you don’t waste your time with the other estate agents in the area, and contact RICHARD ELLIOTT! He was outstanding. He is a natural relationship builder and took the time to get to know what we are looking for, budgets, timescales, goals etc and he delivered. Every property was in line with our brief. He didn’t force us to view properties outside our budget, or too left field, he always got it spot on. The local knowledge of the area is second to none, and we have benefitted massively from his advice and guidance. It has been a genuine pleasure to work with Richard and we will be recommending him to everyone we know. Just brilliant.