After being dragged around London by agents who seemed to just want to show us the properties they couldn’t get rid of we had become very depressed. I had given up on finding anything nice until we met Laura Coutain-Walker at Foxtons. Laura was incredible, she listened to exactly what we wanted and took us around to a variety of flats, all offering something different. She also suggested areas we hadn’t considered, leading to us finding the perfect flat in an amazing location. Throughout the process, Laura was really helpful and always responded to our emails quickly. She genuinely seemed to care about our welfare and finding us the best flat possible. I couldn’t recommend highly enough, will definitely use her again if we ever move, Thanks Laura!
16th Mar 2016 (5 years ago)
We took a Short Let through Kate at Foxtons West End Lane and had an agreement with her that they would speak to us and offer for us to extend before offering the flat to anyone else. Just before Christmas they then let the flat we were living in to someone else without speaking with us or writing to us, breaking the agreement they had with us. Despite the fact that numerous other Foxtons agents called us to try and offer us alternatives, no one in Foxtons management took responsibility for the way they treated us. Do not deal with these people.
13th Jan 2017 (4 years ago)