James and his team worked tirelessly to find me the right tenant. Overall an extremely positive experience starting from an accurate valuation to securing my a good corporate tenant and an easy to use online signing tool so i could sign everything by the pool.
Will definitely be using again and recommending to friends.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
Couldn't have asked for a better experience. First time buyer so I had a LOT of questions but Marc was always so patient and informative that I felt I could go to KF with any query. Amelia was also a gem for staying back late for that final viewing! Would recommend and use them again, they really appreciate their clients - the welcome gift is really sweet.
I recently let my 1BR flat in Queens Park with Knight Frank. Professional and friendly service.
Me and two friends were looking for a three bedroom house. This was our first time renting an entire house and so we weren’t really sure about costs or any of the renting processes we would have to go through. Paul Barrett at Foxtons helped us throughout the entire process.
We had a lot of requirements for a house: it would have to be closer to central but affordable; it would have to be big enough for 3 people as well as being pet-friendly. Paul was able to take in all of our requirements and all it took was a viewing of one single house and we were sold.
That house was perfect for us and although me and my friends had some issues getting all the paperwork together for the house we ended up getting the house!
Paul was always available to help us with any questions that we had no mater the time. He was always polite, friendly, explained everything very clearly and was always willing to help.
We had the best experience with Foxtons and Paul. Thank you for all your help , its much appreciated!
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.