We bought a flat through Adam Prince at Greene & Co., and had a very positive experience. Adam was friendly, helpful, and excellent at guiding us through the process. He understood our needs and preferences, never making us feel pressured to buy a place that wasn't perfect. I would highly recommend him to anyone looking to buy!
Booked an appointment and confirmed to view a property with one of the staff named Patrick.
However, when I arrived at the property, Patrick did not show up. When I called him again, I was told that he could not make it and had to send someone else to cover. The cover person does not know well about the property. The property shown to me also does not match what they listed on the website.
This is not professional at all.
We saw other agent showing customers the same development. The agent came on time with a lot of detailed information. What a contrast! How I wish I had contact the other agent.
David, Alex and the rest of the staff did a great job handling the sale of our flat. In a slow market they guided a difficult sale through to completion and kept everyone - ourselves, the buyers and the solicitors - happy and moving forward. A real pleasure to have dealt with them.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
We recently found and rented a property through Paramount and found it to be a very professional experience.
Adam was great at keeping in touch with us during our search without being pushy. He listened to our requirements and showed us properties that matched them.
We love the property we’re now in and any jobs or issues have been sorted out immediately by Adam. He has been a pleasure to deal with and we would highly recommend!
Had a great experience with Paramount after trying several other estate agents in NW London. It was very apparent that they genuinely cared and made the whole process very straightforward.
Special thanks to Chloe and Jason who helped us secure a great property and were on hand to answer our queries at all times of the day/night.
We would recommend Paramount to anyone looking to let, our experience was wholly positive.
Matt & Lucy
A massive thank-you to Anna and the team for helping us find a buyer, and then ensure the sale went through quickly and painlessly. Patient, supportive, friendly and professional from start to finish, Anna's unflagging positivity in particular took a great deal of anxiety out of what can be a very stressful process.
I recently let my 1BR flat in Queens Park with Knight Frank. Professional and friendly service.
Yann is a truly fantastic estate agent; he is incredibly polite, friendly, enthusiastic and really goes above and beyond to deliver only the best service to his clients, and he is impeccably dressed too. I could not recommend him highly enough - if you're lucky enough to deal with him then you are in excellent hands!
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.