We were very impressed with Rebecca Zacharia. She was very professional and respectful of our time. She replied to all of our inquiries promptly and worked hard to accommodate our schedules when arranging viewings. It was clear from the beginning that she was highly competent and well organized. We really appreciated her friendliness too.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
As a client of Paramount for many years I would recommend them very highly for both sales and lettings. In my recent flat sale Robert Lazarus did an excellent job of marketing the property and then smoothing out the sale process. Thanks, Robert, for a first rate experience - I am very pleased with the outcome.
I was very pleased with the excellent service provided by Paramount. Adam and Katie were especially helpful and there was good communication throughout, which made the whole process less stressful. It's always nice going in to the Paramount offices as everyone is always so welcoming and friendly.
Ellie from Foxtons has been incredibly supportive and diligent in helping us with a complex move (we have a dog and therefore had limited options for rent). Ellie worked hard to understand and needs, and was able to help us manage all the paperwork around our busy professional lives. Ellie remained upbeat and friendly throughout, even when I am sure we were incredibly frustrating clients to manage! Thank you.
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
Megan Reaburn at the head office property management team is an asset to Marsh and Parsons, I have been particularly impressed by Megans speedy responses and constant updates, Megan don't ever leave!
TERRIBLE estate agent, however AMAZING recruitment agency!
They showed me the best way in life how to make money. You just need to work as a lightbulb changing contractor and you will earn millions! After our check out they wanted to charge me £96 for someone to come over to change 2 lightbulbs. That is £96 for 50 seconds work. Who wouldn't want to do that?! The problem here might be the amount of work assigned to you as it took MORE THAN 6 WEEKS to hear anything back regarding our deposit and check out! If you are looking for a place to make money than give these guys a call (as the fees are through the roof). BUT if you are looking for decent agent then avoid M&P.
Very efficient and polite.Understanding to the customer needs.. Very customer oriented and always ready to resolve any issue that might arise. Definitely would recommend Hunters
I had the worst experience in my life with this agency. They mislead me completely and treated me with no professionalism at all and in respect. The team are all in total are aggressive behaviour but no surprise as the manager was completely not professional.
Having moved to London from abroad, we were struck by the complexity of the real estate market in the city and by how unreliable and often untrustworthy estate agents (who work for the sellers) are. More than once, we discovered after months that agents had omitted some critical information about a property. Not so with Hussein. He has proven to be reliable, responsive, honest, and a source of useful information and tips before and after purchasing our current home. We strongly recommend working with him.
Even for estate agents, they were uselessly unhelpful. One of their employees left, and no one took over his emails, so I had no idea what was going on for a while. When someone did eventually reply after much prompting, they answered none of my questions and haven't replied since.