i had a viewing with Silvana Bojra and was incredibly impressed by her professionalism. she tried her best to find us a property and went above and beyond to try and find me a property to rent. unfortunately i didn't find something however as a negotiator Silvana was perfect. She is truly a credit to Dexters.
If I could give a lower rating I would.
The estate agency guaranteed a moving date which was not met despite their persistent assurance that it was all going to be on time. This meant we had nowhere to live for a couple of days and that we had to store all of our stuff in their office and arrange another removal van.
To add to this, when we looked to rent out our place two occasions they didn't turn up for a viewing with no explanation what so ever.
**In response to the message below from Dexters**
In keeping with the incompetence demonstrated thus far, the local director has failed to get in contact with me. Once again, avoid at all cost.
Looking for one’s first home is a daunting experience. Not to mention the numerous estate agencies one must go through to find an ideal property. I was both inexperienced and very busy with work. Mr Joshua Goldring is by far the most compassionate, sympathetic and professional sales negotiator I have ever met. He is efficient, calm, resourceful, patient and present. He went out of his way to make my tight viewing schedules easier. I enjoyed our meetings and am grateful of his help in buying my first home. I will recommend Mr Joshua Goldring to my friends who need to buy and appoint him as my agent when I am in a position to change properties.
I would be pretty careful dealing with Greene & co. A few years ago we put an offer down on a flat which was accepted by the owner. Cue to the following week and our offer details came back from Greene & co but with an extra £10,000 up from our offer. We immediately rectified this with them but apparently due to some "miscommunication" between a junior agent (which we had made the offer through) and management, they were unable to go back to our original offer. When we placed our offer, they guaranteed us over the phone the property would be taken out of the market - however my wife had scheduled a viewing for the next day separately from me and they didn't cancel it - clearly they continued to show the property after our offer was accepted (on a friday) to other buyers, who in turn offered slightly more and then Greene & co coming back to us with a higher bid. This is called "gazumping" and though they never admitted to it, it's blatantly what happened. Be that as it may, we turned down the higher price and looked elsewhere. The irony is that the buyers who offered a little more than us pulled out of the deal a few months later, luckily we were still looking so we got in near our original price point. This must have also been frustrating to the owner (their client) as he lost a few months in the process just so they could sell it for a few £'000 more. After that the transaction was pretty smooth, but tread carefully, they seem to be a bit on the swindling side of things if they can get away with it.
I arranged to meet Bekim from London Habitat at noon regarding renting a 2 bedroom flat. He clearly explained everything to do with the rental. Told me what rent to expect. and by 8pm that evening he had found me the tenant. He arranged a face to face meeting with the prospective tenant.
I found himand his partner who is also his brother to be extremely professional and upfront about all the costs involved.
I have no hesitation in recommending him
I can't recommend this agency to anyone. They should deal with good landlords, is their responsibility. Broken toilet during the whole tenancy, because of that we get moist, as a result, money was taken from our deposit, deposit that we struggle to get back. We had to manage the inventory ourselves. We spent 300£ in locksmith, the lockers were broken and we paid from our pocket. Outrageous!
First Floor - Room 3 The Shepherd?s Building West Rockley Road
Hi there Regent property ,Ahmed Butt in particular has being excellent in every department from start to finish in looking after my property and my tennants ,while quickly solving any problems however big or small
I would NOT recommend this lettings agency, it is not worth all the hassle and time.
Terrible customer service. Agents were HIGHLY UNPROFESSIONAL. They were rude, disorganized and difficult to contact . When we wanted to return the keys no one was in the office and staff told us to mail the keys instead. The deposit was also only returned several MONTHS after moving out. Again, the agency was difficult to contact and made up ridiculous reasons as to why they could not return the deposit. I would opt for you to use more established agencies such as JLL, as they are definitely much more organized.
Orly's team was great to deal with. We found their approach very positive and refreshing when compared to other agents. We decided to go with them because we could see that they were confident and professional. Once we appointed them they were very very efficient. We highly recommend the whole team. They know the market really well and and are very good at execution.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.
I'd like to thank Lauren for the great service she offered. She really listened to us and has been very helpful!
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.