Amit and rest if the team are thorough professionals. While helping us search for a home, they made our whole process effortless, going over and above to provide us peace of mind and maintaining an honest and clear communication channel throughout. Highly recommend them!
They went forward with viewing even though the property was already under offer, and when I placed an offer they dismissed it even though it was the same as the asking price without reason other than other offers in place, but no holding deposit. Very unprofessional.
Edit after response from owner:
Thank you for that time you took to respond to my review.
First of all I booked an appointment to view on Saturday, the day the house came on the market and had no view. The first viewings were arranged for the following Monday, so I was not announced about any offers on the property.
When I viewed the property beside the fact I was not shown around, and present the property, I asked how to proceed with an offer and I was told to call the office, which I did the same evening. I was told by one member of the staff that I need to call in the morning, to place an offer with the same lady that was at the property. Knowing there might be interest on the property I also emailed the same evening with an offer, saying that I will call the following morning to take it from there.
When I called the following morning I was asked what is my offer, I said that I am happy to offer the asking price, but then I was told there are a few other applicants in from of me and I can't actually place an offer because you are waiting for references.
Secondly if an offer came through, normal procedures are removing the house from the market after receiving a holding deposit, and letting people know that house is under offer and not waste people's time.
I understand not all people can be pleased, but as a business all customers are important, so should be treated right.
Have a great weekend,
16th Oct 2020 (1 year ago)