I am very impressed with the advice and service I have received so far from Kelly Gill at Chancellors estate agents in Notting Hill Gate. I booked in a market appraisal for my apartment in Notting Hill and Kelly explained the steps I need to take very clearly in order to prepare to sell. I have found my experience so far to be very clear and professional and I will defiantly be marketing my property with Chancellors very soon!
Avoid at all cost! Organised scam at the end of tenancy!
During tenancy, the agency took weeks before fixing major issues such as broken windows in winter.
At the end of tenancy, the landlord claimed over 2 weeks of rent for a professional clean and minor scratches on the floor and walls that existed prior to the start of the tenancy.
Anscombe uses a one-man inventory agency company dubbed Ft2 inventories. This agency conducts a light check-in inventory report at night time and a very detailed check-out inventory report at day time. The flat was left spotless after a 280GBP professional clean yet Ft2 inventories reported the flat was not cleaned up to professional standards.
Landlord and Anscombe backed down from the claim after weeks of muscling up and proving that claim was unfounded.
Very professional. Gaby was very responsive and helpful in the purchase of our flat. We were able to get answers quickly to our questions. Communication was smooth. She made sure we could gain access to the flat, when needed. Gaby was on top of the process, and was definitely a plus to get things going.
The best agents i have deal with in the central area - very professional and freindly.
The team response to my query quickly whenever i contacted them. They help me throughout the process and make sure that it's smooth and fast for me. I would recommend Hampston (Paddington Branch) to anyone whether you are looking to let or rent.
My experience with Dylan, Emily and Umed at Chesterton's was first class. They were friendly, helpful and encouraging and always took the time to give feedback and updates on a regular basis. It's great to deal with such lovely people and have them on your team at such a potentially stressful time of selling your home. The sale went through smoothly and I highly recommend them.
The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted.
This firm is arrogant, dishonest, and inefficient.
Not all heroes wear capes. Megan at KFH made our search easy and fun. We don’t know what we did to deserve her. Thanks again for all your hard work.
The worst experience ever! Be prepared to involve your lawyers before signing anything with them. They are the worst authorized delinquents! Incompetents and thieves! They only do their interests! I strongly discourage everyone to cross their door.
Had a wonderful experience with Knight Frank! Ben went above and beyond our expectations. So grateful for the exceptional customer service, highly recommend.
I have known and dealt with Stephen Fairfax for quite a few years now and am happy to say that whenever I requested his opinion, I got it straight, without dressing… for want of a better word…
Due to this, I was happy to introduce friends to Knight Frank Hyde Park who have since entrusted the sale of their flats to Stephen's Hyde Park office.
I have also been introduced to the letting office and got another acquaintance to use your letting department who are currently letting their flat in Maitland Court.
Stephen also introduced me to Knight Frank Finance LLP where Andrew Mansourov is organising a mortgage for me at this moment.
A good, efficient and professional team I'm happy to continue working with and to continue introducing friends to.
My agent, Nick Sinclair, was very knowledgeable and thorough on the properties we visited. Unlike some agents, he didn’t over sell a property and presented points for and against. And to boot, Nick is very pleasant and a pleasure to be with.
“Nick Sinclair from Anscombe & Ringland did a great job in helping me find the right property. He is very attentive to selecting and recommending the listings which meets our requirement. Nick is courteous, patient and is always readily available to help us identify the best option. His prompt response to phone calls and emails has been outstandingly professional. "