Great service and help. Oliver is a very good professional and helped to find the best flat for us. Many thanks!
Avoid at all cost! Organised scam at the end of tenancy!
During tenancy, the agency took weeks before fixing major issues such as broken windows in winter.
At the end of tenancy, the landlord claimed over 2 weeks of rent for a professional clean and minor scratches on the floor and walls that existed prior to the start of the tenancy.
Anscombe uses a one-man inventory agency company dubbed Ft2 inventories. This agency conducts a light check-in inventory report at night time and a very detailed check-out inventory report at day time. The flat was left spotless after a 280GBP professional clean yet Ft2 inventories reported the flat was not cleaned up to professional standards.
Landlord and Anscombe backed down from the claim after weeks of muscling up and proving that claim was unfounded.
Very professional. Gaby was very responsive and helpful in the purchase of our flat. We were able to get answers quickly to our questions. Communication was smooth. She made sure we could gain access to the flat, when needed. Gaby was on top of the process, and was definitely a plus to get things going.
The best agents i have deal with in the central area - very professional and freindly.
The team response to my query quickly whenever i contacted them. They help me throughout the process and make sure that it's smooth and fast for me. I would recommend Hampston (Paddington Branch) to anyone whether you are looking to let or rent.
I have been looking for a flat for months and J'aime has been the most extraordinary agent I have had the luck to work with. She has taken the time to get to know me and what I really wanted, she always had honest opinions about a place she'd show me. She would show initiative in making suggestions, always demonstrated care, patience and flexibility. I am blown away by her commitment to help me in finding the right place. I am absolutely impressed by her level of service which I wish more service providers in London would be able to model. Thank you!
The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted.
This firm is arrogant, dishonest, and inefficient.
Megan was incredible. She knew exactly what my husband and I were looking for and when we found the perfect flat she did everything so we could take it. We will definitely recommend this agency and please look for Megan.
The worst experience ever! Be prepared to involve your lawyers before signing anything with them. They are the worst authorized delinquents! Incompetents and thieves! They only do their interests! I strongly discourage everyone to cross their door.
Had a wonderful experience with Knight Frank! Ben went above and beyond our expectations. So grateful for the exceptional customer service, highly recommend.
I have known and dealt with Stephen Fairfax for quite a few years now and am happy to say that whenever I requested his opinion, I got it straight, without dressing… for want of a better word…
Due to this, I was happy to introduce friends to Knight Frank Hyde Park who have since entrusted the sale of their flats to Stephen's Hyde Park office.
I have also been introduced to the letting office and got another acquaintance to use your letting department who are currently letting their flat in Maitland Court.
Stephen also introduced me to Knight Frank Finance LLP where Andrew Mansourov is organising a mortgage for me at this moment.
A good, efficient and professional team I'm happy to continue working with and to continue introducing friends to.
Very easy and professional to deal with. Never wasted my time showing properties that didn’t suit. Very happy with the service and would definitely recommend.
Hugh was helpful and patient and did his best to help me to find a flat in Notting Hill area. His knowledge about the neighbour helped me to visualize where and what I am getting into which ultimately made a difference when came to decision time.