I would highly recommend Thomas Harvey to anyone thinking of selling their house.
They carried out all aspects of the sale of my unoccupied property in a very professional manner, and you can be confident of a quick response to any questions you might have. Thank you to the entire team at Thomas Harvey!
18th Dec 2020 (1 year ago)
Viewed a property and the agent could not answer a single question. Everything i asked i was told i need to call the office and ask, she was there just as a puppet. She don't know if it was a non-standard construction, no idea of rental in that area, don't know how old the property is, cannot tell me the Done Up value, think she never heard that term before as I had to explain what DUV means.
Submitted an offer the next day and I got no reply. Emailed back 2 days later as a follow up and i told they do not take offers via email, so i have to call the office! I called the office and while asking why they do not accept offers via email, a guy jumped on the call and started blabbering, without even being told someone else is going to take over the call. I was now told the property was a non-standard construction. I explained this was not told ... and I was cut short by the guy who said 'so I am telling you that NOW! Do you still want to go ahead or not?!' I said yes just send my offer to the seller, to which he then said 'we got higher offers on the table what do you want to do?' I said this is what my offer is. He then asked if i need a mortgage, i said no got all my things sorted. He said so 'if you will pay cash you need to show me the proof first!'
If you got a property to sell there are more friendly and customer focussed agents in Dudley. I am a property investor and met a lot of agents but this one is a pure gimmick, unprofessional, rude and got no knowledge of property. They are basically a middleman hoping to make easy money. A good estate agent will have all information of the property at the time of the viewing. Advertise with these muppets and have your property hanging on the market!
28th Jul 2020 (1 year ago)