Townends in Whitton has been an excellent choice for selling 2 properties. The service and communication is beyond excellent both properties sold quickly and smoothly. A very big thank you too the team Hannah and Harry and Sharon for arranging and dealing with all viewings and keeping me updated all the time and make things run smoothly. Very friendly and excellent service from all of them would recommend to friends and family. Thank you Whitton Townends for overall brilliant service and making my sales a stress free experience.
I purchased my property with Townends (Whitton branch) and I can highly recommend it. The process was smooth and as stress free as the staff could make it. Sharon, Harry and Damian were attentive and professional at all times. Being a chain free property also smoothed the process markedly and if you do not have the time or knowledge about mortgage advisors, surveyors and solicitors, they will offer you some professionals and companies and ease up the process.
The only issues I would like to point out was that I always managed to view the property immediately before agreeing to buy it. However, when the surveyor report came and I wanted to take a builder to view the house and give me a quote of how much it would cost, it did take longer to get a viewing. Also, the previous owner misplaced the garage keys and I was told several times they would get them at some point. After I transferred the money and I was legally bound to get the property, I was told that the owner had lost the keys! I know it was the owner’s responsibility, but I would have expected Townends to insist about it. Luckily when I finally managed to open the garage it was empty! I was terrified of finding lots of rubbish inside.
I would have scored the highest number, but only due to those minor issues, I have given it a four. Yet, if you find your dream house, do choose Townends. They will help you make your dream come true!
I have made a great choice to sell my property through DBK. They sold it within a week! I found the whole team highly professional. I was supported through every stage of the process. I could not be happier.
Very fast and efficient letting service, property was let within days and the after service has been great.
Went to look at a property on Tennyson Ave today. Arrived on time as did a second party scheduled to view the property at the same time! This is a amateurish sales tactic that attempts to put potential purchasers under pressure. Free advice - if the purchaser is going to be spending +£1m don’t make them wait on the road whilst you’re inside trying to flog the property to somebody else.
Excellent service every step of the way. Really looked after us. Can't recommend enough.
Since Oakhills took over as lettings agency for my neighboring property, I have had nothing but trouble. Their selection of tenants, to whom I have to give right of way, have absolutely no respect and have caused irreparable damage to my property. Also valuable items have been stolen and the behaviour has been extremely anti-social. At no point have the agency sought to help and have they ahve denied any responsibility, despite the evidence I have shown. I never had any problems when the previous agents were managing the property
I would advise any potential landlords to be very wary of using this agency.
I am Italian and thanks to the help of jenna I managed to get home and it was difficult but we did it thanks jenna and all the staff
Hassle free process from the beginning, Kerry and Abdul were both very helpful and great service. Kerry's communication was great. The Concierge team communication could have been a little better just in terms of letting you know that they are still waiting on information in some cases... but on the whole a much more positive experience than that of my previous agency.