Me and my partner found a wonderful 1 bedroom flat in the Westbourne Park area which was advertised by Foxtons at an extremely reasonable price. Charlie, our lettings negotiator, was very helpful through the whole process, from the viewing to getting our offer accepted by the landlady. Referencing, signing contracts and making payments was all very easy and smooth with Foxtons' online portal. On the day of the move-in, we opened the door to our stunning flat, and found brand new furniture, brand new wooden flooring, and the flat was in brand new, spotless condition. There were 1-2 minor issues (which is normal at the start of a tenancy), but as soon as we informed Foxtons, they had someone attend the flat within 2 hours of us informing them, on a Saturday morning as well! Overall couldn't be happier with our experience, highly recommend to anyone looking for their next rental!
19th Oct 2021 (6 weeks ago)
Contacted them two months ago looking for a flat. A guy name Tom was very nice on the phone but not once in person. He argued that I said my limit was 1,300 pcm while I said 1,200 pcm. However, he showed us 4 flats, none of them under 1,300 (the cheapest was 1,350), insisting in that "the normal thing is to spend the 80% of the salary on the rent. Well, that may be your case Tom, but I don't want to struggle every month to pay my bills. He rudly insists so much on this that he even took a calculator and started calculating how much money we would still have after paying 1400 for a 1 bedroom flat near Portobello Market (btw, I thought the limit supposed to be 1300...). He also added that we will not find a 1 bedroom flat for less than 1300, unless we go to live to heathrow. Well, guess what Tom, we find it in Hackney for 1150, and it is not the crappy flats you showed to us (one of them included the landlords -an old couple that, I guess, wasn't expecting having two girls living together- living on the second floor of the building). I am not saying this the experience you will get with Foxtons. Not at all, at the same time colleagues from Foxtons Archway, Ealing and Greenwich were being incredibly kind and professional with us. I just believe this particular "Tom" from Foxtons Notting Hill is only used to work with wealthy people that would pay whatever they asked for a old, muddy, crappy flat in Kensington. It's fine, just tell me from the begining and don't go wasting my time.
30th Jul 2016 (5 years ago)