My search was handled by Jessica. Excellent knowledge of the property market. Efficient professional service. Responsive and understanding of client needs.
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
I had a great experience with Chestersons. Nabeel was a great help, professional and full of knowledge. He was excellent at keeping me informed and was a massive help in taking away some of the stresses of finding a place in London!
The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted.
This firm is arrogant, dishonest, and inefficient.
Very happy indeed with the overall service - Nishaad was brilliant in finding a tenant within only a few days (after expertly negotiating a few offers) and has been incredibly helpful and courteous with all of my questions thereafter, going above and beyond to help me (as I'm based overseas). Melodie has also been wonderful - she was invaluable in getting the tenant into the flat within 2 working days! Unbelievable. Thank you to everyone.
"TEAM KFH Bayswater"... what can I say...well I can say straight out the the gate is that it is a GREAT team.
I have, in the last five years, bought, sold, and rented out numerous properties with Paul Hyman and his team.
I have nothing but praise for the way the team handled all aspects of purchase, sale, and rental. The team has always made me feel special, looked after, respected and represented in the best possible way.
And, furthermore, I have seen them do the same with the other parties involved in the transactions.
If you want to buy, sell or rent a property in the Bayswater/Lancaster Gate area this is the team to represent you - hands down no one else can beat them for a 5 star service and knowledge of this area.
We had the most pleasant agent experience with Daniel Avci from Winkworth (the St John's Wood branch). Daniel was sharp, professional, to the point and extremely clear and responsive. Everything (from the first viewing to completing the documentation and checking in the property, was dealt with in a very pleasant and professional way. Having rented in London for 7 years now, this was the first time that we didn't have any mistreatment / hidden fees or other last minute unpleasant surprises - so we do consider ourselves lucky. Thank you Daniel.
We had an excellent experience during our initial rental with the estate agent from Winkworth, however the check-out process from the flat was abysmal. The manager of the property, Agnieszka Kostanowicz, was an extremely poor liaison between us (the renters) and the landlord. Despite being called good tenants and leaving the apartment in excellent condition, as told to us by our estate agent from Winkworth, Aggie (as she is known) tried to justify taking two-thirds of our security deposit to pay for fees and "damages" done to the property that were obviously conflated to get more money for the landlord. Be careful negotiating your security deposit with her.
Knight Frank has been one of the most pleasant agencies to work with. They are polite, professional and efficient. My letting agent was Ben Read who handled all the necessary paperwork of my tenancy in time, kept me updated constantly and always facilitated contact with the landlord in a professional and swift manner. All in all, I would recommend the Knight Frank Hyde Park office to anyone looking to rent or buy in the area.
I have known and dealt with Stephen Fairfax for quite a few years now and am happy to say that whenever I requested his opinion, I got it straight, without dressing… for want of a better word…
Due to this, I was happy to introduce friends to Knight Frank Hyde Park who have since entrusted the sale of their flats to Stephen's Hyde Park office.
I have also been introduced to the letting office and got another acquaintance to use your letting department who are currently letting their flat in Maitland Court.
Stephen also introduced me to Knight Frank Finance LLP where Andrew Mansourov is organising a mortgage for me at this moment.
A good, efficient and professional team I'm happy to continue working with and to continue introducing friends to.
I had a great experience working with Greta from Foxtons while I was looking for a flat in Maida Vale. She's helped me find and secure an excellent property! I would recommend working with her to anyone.
There was a stinky rotting hole in the floor of the bathroom, Foxtons ignored all emails about it for 6 months. Then they sent someone around to cover the hole with newspaper. A further 6 months later we realised they were never going to fix the hole and moved out.