Josh Lytton was instrumental in helping me find a wonderful property with all the criteria I set out.
Can highly recommend!
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
Nishaad Ali has been extremely helpful throughout the renting process. He explained all the steps very clearly and responded to all our questions very promptly. This was the best experience with a letting agency so far! I highly recommend Nishaad. Thank you so much for your help.
The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted.
This firm is arrogant, dishonest, and inefficient.
Amera Almjbarae who works at Bayswater branch as a Senior Lettings Negotiator was one of the successful estate agents I've ever met. She was so organized and very good at listening and understanding our wishes.
Thank you very much Amera for your kindness, performance, and attention. I will definitely want to work with you again in the future.
The worst experience ever! Be prepared to involve your lawyers before signing anything with them. They are the worst authorized delinquents! Incompetents and thieves! They only do their interests! I strongly discourage everyone to cross their door.
This week I moved from the US and locating and setting up a flat weighed heavily on my mind. After long hours of searching, I narrowed an ideal property and sent an inquiry. Within an hour Valentino contacted me in the U.S. and we started a great conversation. Given that a "sight unseen" deal is risky, Valentino offered to go to the property, send me some pictures, and then we did a real time video walkthrough - what an ideal way to showcase the flat! Upon my arrival to London Valentino set up another tour and helped me through the tenant agreement process with precision and patience, guiding me each step given my unfamiliarity with UK tenancy laws. Within a day the deal was done!
I highly recommend Valentino should you find yourself in a similar situation, or just needing a new flat for a change of venue. Terrific experience - highly professional agent!
Dreadful experience,very unprofessional. As soon as I paid the booking fee the agent was too busy to answer my emails or take my calls, I had to go by their office in person to get the details of their account and sign the contract. The agreed works to be done before the move in date were never carried out and then they told me to take it up with their client, the landlord. As useful as the appendix, would only recommend to my enemies.
Jamal was fantastic. He went the extra mile to ensure that we were able to rent the property that we wanted and helped us with all relevant documentation. Jamal responded very quickly to our emails and questions and therefore the process went very smoothly.
No idea how anyone is reviewing Foxtons so highly but couldn’t be further from my experience with them. Not by choice I’ve had to deal with Foxtons Camden branch for the past 3 years and they have been consistently poor. Vital contract renewal information was never sent out, they don’t even attempt to stick to appointment times and they let themselves into a property without my permission causing great embarrassment to me and their customer.
Everyone I know who’s dealt with Foxtons has similar stories to this and I’ve never heard a good thing said about them. Protect yourselves and stay away.
Firstly I'm extremely satisfied with my new home. I received a truly excellent service from Andrew S at David Key Harringay.
He was ever so helpful and really professional. Thank you very much.
Vanessa at the Green Lanes office is professional and keeps to her word. I would highly recommend her to manage your properties. Its worth noting that I wouldn't have said that for all the employees at David Key that I have dealt with in the past.