22nd Aug 2024 (28 days ago)
AVOID AVOID AVOID the rentals side of Romans, especially if you are a student, or the guarantor of one! My child's tenancy started shambolically with the lease being sent to me at 5pm the day before moving day, and then endless phone calls chasing me to sign it, when I had been asking for it for days. Romans were also extremely underhand telling myself and another guarantor that the other had agreed to also be guarantor for the other student who didn't have a a guarantor - it hadn't even been mentioned to us!
On moving in, the property was filthy and full of mould - the freezer was still full of food from the previous tenants, even though Romans swore blind it had been professionally cleaned, although the inventory told a different story, when we eventually were given it some weeks later and rated the property poorly.
Within a month, the property, which we'd signed a year's lease for, was put up for sale, and the first we knew was when someone came to measure up for a floor plan. No courtesy comm's from Romans to the tenants or guarantors at all to explain the situation.
The tenancy has ended, thankfully, but again that was shambolic, unprofessional and illegal, with Romans handing the keys to the new tenants BEFORE our tenancy ended, and before all our possessions had been moved out.
It seems that if you are renting as a student, and remember student houses are paying WAY above market rent for the whole property, you are treated as a third class citizen. Or maybe this is just how Romans operate - no professionalism, no communication and not to be trusted. The only positive was that TS stepped in to sort the end of tenancy chaos out quickly where others had failed miserably but even he didn't have the correct end date of the tenancy, so comm's within Romans is clearly an issue too.... Read more