4th Apr 2024 (29 days ago)
Dishonest, rude and highly unprofessional organisation. I received a parking notice for parking outside their office when it was closed! For just 15 minutes, from 18:25, to 18:38. I parked to collect food from the pizza shop next door so had an eye on my car the entire time, had they needed their parking space, I would have happily moved my car immediately.
The ticket company euro parking services fined me on the grounds of: “parking on the premises whilst failing to enter registration number at the kiosk on site.” I appealed this immediately as I argued that I could not enter my registration as their office was closed.
They rejected my appeal so I got in touch with this office directly. The director called me and I explained how unfair the ticket was. He understood my point of view and took my registration number and said he will contact the parking company.
The next day I contacted the office to get an update on the situation, I couldn’t get through after several calls as I was clearly being avoided but my wife managed to get through with her number. During her conversation she was told that they couldn’t do anything about revoking this notice even though I had a conversation with the director himself the day before who said he will do something about it. At the end of their conversation my wife was told that the director would be in the office the next morning so I can discuss the matter with him then.
I visited the office the next morning, only to be told the director was no longer in the office. I then recieved a call later in the day from his PA saying that there is nothing they can do about the fine.
This company essentially gave me false hope by lying about doing something to revoke this fine when they had no intention of doing so.
Unfortunately, I’m now left with a £100 fine to pay because I parked outside a closed office only to visit a shop next door. The funny thing is, the estate agents do not receive a single penny from this fine!
Ironic how an estate agent is happy for people to potentially receive CCJ’s over not paying unfair parking notices which adversely affects their chances of obtaining a mortgage.... Read more