Great service, Phil and his team got us a buyer at a great price, seamless transaction and now in our dream home. Would highly recommend
16th Oct 2018 (2 years ago)
As Russell's this agent and their staff were helpful, polite and prompt. Since becoming Tucker Gardner (or the landlady may have changed agents? Who knows, TG never informed me) they have hands down become the worst estate agents I have ever dealt with as a tenant.
Prospective tenants should be aware that TG charge excessive fees for contract renewal, paperwork reprint, tenancy end etc. Much higher than I have ever paid in over 15 years of renting with other agents. Upon exiting my property I returned the keys to the agent where I was told the flat looked 'lovely and clean'.
Subsequently I then received a deduction from my deposit for cleaning services and accusations of leaving the property dirty despite moving from the property around 3 weeks before it was even inspected. Every single prior 6 monthly inspection noted no issues on my part but highlighted the extreme damp within the flat.
Frankly I want nothing more to do with TG so have accepted the fees to get away as soon as possible.
12th Jun 2018 (3 years ago)