It is infuriating to deal with the staff here. Constantly being told they will call you back, or email you. It never happens. When called, they are actively rude and unprofessional. It seems as if they will say whatever they can to end the call, and none of the employees talk to each other whatsoever. They will actively waste time and make false promises.
Thankfully, after a few days of calls, I started taking names of the employees I was dealing with. Richard in particular is a sour individual and was thoroughly unpleasant to talk to.
One day, he assures me he will call me back in the next two hours.
When I call back the next day, and he says AGAIN he will call me back.
When I say that he has failed to do so before, so I have doubts he will now, he then has a tantrum.
It would have been nice if he was capable of behaving as a professional and owning up to his original mistake. Instead he chose to double down and further embarrass himself and Tucker Gardner.
Perhaps when staff at this company say they will do something, it might be in their interests to actually do that. Instead of saying words at the time, and not worrying about what they mean, while repeatedly interrupting and being generally unpleasant.
Instead of copy paste replies to these reviews, Tucker Gardner should perhaps actually make some changes to how they conduct themselves. It is clear from every review site available that they can't complete even simple tasks, and they have been consistent over multiple years. Stay away from this company. They are aggressive, lazy and will only cause a headache.
3rd Dec 2021 (24 weeks ago)
Absolute joke of a company. Called 3 times in one day, with the people working there promising to call me, and send me and application. Neither happened. Called the next day, and was told that the last viewings for the property were that day, and the landlord required a meet (online meetings were apparently not an option, during a pandemic). There is no way for me to get there in time, and that crucial piece of information was never given the day before.
Effectively lost my chance to get the place I wanted due to the incompetence and poor communication from Tucker Gardner.
30th Nov 2021 (24 weeks ago)