Great service - as a landlord myslef I have found them easy to deal with and very professional - top marks
I put in admin fee of £250 on a property and they were still showing the property around to prospective tenants until someone told me they haven't taken it off the market, I challenged it and emailed Ben Randall a member of staff who didn't reply to my email, after waiting a whole week under the pretext of 'checking reference' I called and spoke to Chris (the only decent chap among the lot, he should join a better company) who chased up the situation for me, apparently Ben Randall has presented 2 applicants for the same property to the Landlord and with applicant offering more money the Landlord swung the applicants way, I was never told this from the beginning of the application, I was clearly told by Ben that I'm the only applicant and the property will never be viewed except I pull out,subsequent findings proved otherwise.
I don't understand how a business that called itself a family business will stoop so low to be involved in such sharp practices and can still look at themselves and be proud of not been honest and straightforward.
There was no call , no email, no apology or even potential offer of any property despite the fact that I explained my situation to them that my rent expires in my present place and I will need to have a place sorted within a week, they were comfortable holding my money and playing me around like a game of chess.
I don't like playing a race card but maybe they prefer a certain demographics or certain colour preference as the Ben Randall chap has that very cold unfriendly mien when the deal was transacted, he might be acting to script.
Top estate agents in grays. Keith has been ever so helpful to us and has really gone the extra to secure a house we love excellent service.
rubbish agent rude as hell, not helpful at all greedy bastards... people please avoid this kempsters agents, i wanted to buy a property and the agent told me do you have extra money to fix the kitchen toilet etc, what kind of strange question is that? whats their business asking me rubbish question like this? i wanted to buy the 200 000 property and agent told me no you cant buy it like that so if i cant buy the property why are you guys still advertising the property? people if you see any cheaper property on this website please dont fall for it because they will ignore you because the agent is the one who wants to buy the property for himself or his family wants to buy it!!!!!
I rent my house out through Bairstow Eves, Chafford Hundred and Conor looks after the entire service for me. This is my 3rd year having Conor and I'm absolutely thrilled with the service he provides.
Conor has excellent knowledge of the local market and gaves me suberb advice throughout.
Conor goes above and beyond to find the right tennents and did fulfil an addition check (above the strict standard checks) that I requested to put my mind at rest as he fully understands how important it is to find tennents that will look after your property.
Conor took care of everything and is experienced, the entire process ran smoothly and entirely stress free. He even contacted me when he wasn't working to keep me updated as he really does care about providing the very best service.
All the lettings team Conor, Nick and Bev are professional, efficient and very friendly, they really can't do a better job.
Thanks again, Nick, Conor and Beverley.
Didn't market property at all, despite all Bairstow Eves claims of a full sales marketing strategy of Essex/London and countrywide inc Rightmove etc they did nothing other than informed 2 parties off their database by phone and expected an easy sale and a quick £6k fee. Can't believe there is no option to give Bairstow Eves Chafford Hundred NO STARS !!!!
Strongly advise against using Bairstow Eves estate agent for property sales.
• This review bares no reflection on their Letting team