Many Thanks to David Lee Letting Agents for an excellent, professional service for my first Letting flat experience.
My negotiator James Rawlinson was professional, friendly, helpful, supportive and efficient at all times.
Liz Felgate Letting administrator was also helpful in giving good advice, supportive and proactive to respond quickly to any concerns that developed during the transaction.
1500 days ago
Put a offer in on a property, then got ask for proof of funds and mortgage in decision. When queried if our offer had been accepted, I was told by Laura, yes in principle.
Little did I know but speaking to my mortgage advisor and getting my mortgage in decision from him to show as proof, would leave a credit check footprint.
With 2 days gone by and no communication, I called to be told they were still showing people the property, despite saying our offer had been accepted. Speaking with 4 individuals, over the period of 4 days reiterating what had happend and to 2 directors - I was basically told they didn't accept the offer and the colleague that said that to obtain all of my financial details and proof was in the wrong.
Poor communication between all staff which was clearly evident as each time I called I had to relay what had happen to each person, yet no one was calling me back, I had to chase them!
So now we have a credit check footprint which you shouldn't have to many of as its deemed bad which expires in 60 days.
For first time buyers with a big deposit, they couldn't have made the process more complicated.
541 days ago