5th Apr 2024 (21 days ago)
<<<<<WE GOT GAZUMPED! >>>>>
YOU MIGHT WANT TO READ THIS IF YOU ARE CONSIDERING USING THIS COMPANY SO YOU CAN MAKE YOUR OWN JUDGMENT ABOUT HOW THIS BUSINESS OPERATES
Facts:
Made an offer on a property on the 10th March 24. Offer was accepted verbally on the same day. My understanding is that this was a home belonging to a member and / or owner of Cadman Homes
The property was taken off the market in the next couple of days
Received letter from Cadman Homes dated 11th March 24 confrirming, in writing, that the offer was accepted and that solicitors have been written to.
We then proceeded with instructing our solicitors, mortgage etc (usual process).
Received and email on the 20th March advising that a counter offer has been made (in the house where offer has already been accepted and confirmed in writing) and asking for £10K more. The reasoning provided in the email was that “this is happening a lot in the market”. We advised we will not be revising our offer so they have let other interested party have the house.
Thankfully for us, our solicitors have not commenced the search at that point, so we were not left with huge legal bills.
Correct me if I’m wrong but this is GAZUMPING and it is considered UNETHICAL
Reply to @cadmanhomes:
Your accusatory tone appears to be a pattern used to reply to any unflattering comments, so I'm not going to say that I'm surprised that you are trying to deflect and blame me instead. The LACK OF ACCOUNTABILITY and basic customer service skills seems to be a theme. To say that I'm going to leave a relevant review, if you choose to treat me unethically, is hardly a threat, but I am genuinely sorry that it made you feel SO threatened that you decided to GAZUMP us and offer the house to people who offered YOU OR MEMBER OF YOUR TEAM/ FAMILY (aka the vendor) £10K almost two WEEKS AFTER it was TAKEN OFF THE MARKET, AFTER you have confirmed our offer was accepted IN WRITING, and knowing that we have already INSTRUCTED SOLICITORS. I think that the TIMELINE of the events, the FACTS, combined with your reply speak for themselves. WE HAVE BEEN GAZUMPED, it is UNETHICAL and that's a FACT. My personal advice to you is to take negative reviews as an opportunity to apologise and do better next time, not to make accusations. It looks better and more PROFESSIONAL that way. I hope that this helps.
Edit: reply to @cadmanhomes- thank you for proving my point about lack of accountability and basic customer service skills once again!... Read more