I've been to the agency and Spoke to Alk. He was very supportive and helped me with my choice of room that I wanted. very polite and answered all the queries I had with the renting and the process of application. I highly recommend speaking to Alk about any queries you have about renting. Really appreciate his work.
25th Aug 2020 (1 year ago)
Awful service. Gave loads of guarantees on the house, ended up renting to someone else. Very unprofessional
(giving more info now since this professional agency believes the review should be taken off)
We have had a conversation over the phone with a woman to book a viewing, we got told that we are the first ones to be interested in a five bedroom house in Tile Hill, therefote got told we will have a viewing first out of other people interested. We were informed that we will receive a call next week to discuss days that are available for the viewing, however, no one ever called us. We gave another call to the company the week after, asking what tge delay was. This time we were dealing with a male. As we were explaining our situation, the man said no one had ever registered us as someone who is interested to view the house in the first place. We got a confirmation for the viewing that week saturday, however, we received a call a day before saying that another agent has rented the property. It is clear that no one is communicating in the department properly, and the information reaches the people far later than it should. Dissatisfied
31st May 2020 (1 year ago)