My experience with Orchard Property Ickenham i have to say has been fantastic. Caileigh Murphy not only sold my property in 1 week but she also found me a property and called me straight away to let me know it was available as she knew it was something i would be interested in. Throughout the whole transaction i was kept up to date with what was going on and it really did make the whole buying and selling process a stress free process. I could not recommend Orchard Property enough and i have to thank Caileigh for all of her hard work. I am extremely happy in my new home and in a few years when i make my final move i will be going back to Orchard with no hesitation. FIVE STAR SERVICE
Beware if you are a tenant as they will take as much money as possible from your deposit by breaking previous agreements and deny any communications. Service to correct a problem is awful - took 5 days to bring heating back on in the middle of winter! Basically in with the landlords to rip you off, stay away, loads of better estate agents in the area!
Zubair Malik has walked by our side from the start of the process until the very end! He ensured that the entire process ran smoothly and timely and we really appreciate his dedication. Thank you Zubair and your team for all the hard work :-)
Absolutely horrible shitey estate agents. I've called 3 times over 3 weeks for them to remove their estate agents board from my front lawn and been told every time that they will have it removed soon and nothing done about it yet, spoke to them again told me again it will be 24-48 hours, let's see if they do what they say this time.
We are really pleased with the service received from the whole Coopers team. I felt really confident with using them as my agent from day one. Thought it was a great idea to meet the whole sales team in my house before the open day. Eventhough we were selling in a challenging market and it took more effort and time then originally anticipated to get the sale ,the team never lost their ethusiasm. Special mention goes to Nicola Lamb who was our main contact. She went above and beyond and even helped with negotiations on our new property. Thank you very much it was a pleasure to work with you.
Thank you Coopers for dealing with the most horrific house sale I have ever been involved with. Your professionalism, communication at all stages and patience in my most stressful time helped us all in achieving a closure on sale. Left to me, the buyer would have been history and we'd be right back at the start. Cannot thank you enough, the fantastic team for your help and commitment throughout.
Highly recommended estate agents; clear and concise communication via different channels. No hidden costs and always trying to help even if the landlord is difficult. Full deposit received at the end of the tenancy and if moving again I would definitely use them - Jo & Andrew very professional and very good at the jobs.
Even after notifying the agency that I am no longer looking for a property I kept receiving SMS messages. The messages were being sent with a sender ID "PortlandEA" saying at the end reply STOP to opt out - which doesn't work. I actually called the agency just now to ask again to be taken off the list and using the opportunity that I have someone on the phone I wanted to be helpful and explain to the rather unpleasant man that the way they are sending messages is not GDPR compliant (I work in communications industry) he just cut the conversation in the middle of my sentence. I will most certainly not be using the agency as they are clearly only nice to people that they can profit of in the short term run.
To the man from the phone: No, the "STOP" message will not magically arrive on your computer if you are using alphanumeric sender ID. You either use an actual phone number where people can respond directly or ad STOP + short code to where people can reply. You are welcome.