It was my pleasure to work with Shaun, Hex and their sales team. I would appreciate the efforts and hard work done by this team. I would definitely like to recommend using Foxtons for their house sales.
They are the worst, unprofessional, idiot liars I have ever come across, it is like they hire the most wanted crooks to do the job for them, utter disgrace. I only put one star other wise i wouldn't be able to post this,
for anyone who deals with these people, be careful
After cooperation with a few London estate agents I wouldn’t even thought I can come across one I will be happy with. But on my way came Portland Estate Agents giving me what I and my little family was looking for ????
I need to mantion professional , efficient, reasonable and friendly lady name Jo. She is absolutely brilliant more than we ever expected in fact! Big thank you Jo for all your help and support
Even after notifying the agency that I am no longer looking for a property I kept receiving SMS messages. The messages were being sent with a sender ID "PortlandEA" saying at the end reply STOP to opt out - which doesn't work. I actually called the agency just now to ask again to be taken off the list and using the opportunity that I have someone on the phone I wanted to be helpful and explain to the rather unpleasant man that the way they are sending messages is not GDPR compliant (I work in communications industry) he just cut the conversation in the middle of my sentence. I will most certainly not be using the agency as they are clearly only nice to people that they can profit of in the short term run.
To the man from the phone: No, the "STOP" message will not magically arrive on your computer if you are using alphanumeric sender ID. You either use an actual phone number where people can respond directly or ad STOP + short code to where people can reply. You are welcome.
I have no hesitation in recommending Whitley & Co. They were superb from the offset and provided an excellent service. Nothing is too much trouble for them. I was supported at every stage by Ben who couldn’t have been more helpful.
Terrible service, taken a year to fix a leaking shower which has caused much more damage to the property and still nothing has been done. Have offered to fix the problem myself as I'm fully qualified and insured to do so but still nothing. My children are in danger of the kitchen ceiling falling on them and yet nobody seems to care! Have emailed phoned and even visited them in person and still nothing. I bet if I was a day late on the rent they'd be phoning me repeatedly. Maybe they'll take notice of this as they won't be getting a penny more till it's sorted!