4th Oct 2023 (25 weeks ago)
I advise everybody to avoid Carters Letting Agents and local Landlord William Bruce. This year I was seriously ill for six months, resulting in emergency surgery to save my life. During this time they issued me a section 21, and I moved into a new property the day after I was released from hospital afyer being there for 4 weeks, still with two surgical drains attached, and incredibly limited mobility. Being fully aware of this information they went after my deposit and have today been awarded just over 1000 pounds, after the section 21 cost me nearly 3 grand, and rinsed the rest of my savings.
During the time I was in hospital they issued notice to my landlord without my consent and before my new property had been confirmed. I questioned this whilst I was in hospital and was told 'not to worry' despite this being a move that could have made me and my 15 year old son homeless, and given on a date that left me no time to have the property cleaned properly. They have made no allowances for my very serious illness desite being fully informed, and created extra stress and financial worry. In the meantime the house has been renovated for sale, and I believe my deposit is paying for that.
Their behaviour towards me after 5 years of tenancy has been disgusting, and they have used my vunarability as a tool to extract more money. Apparently this landlord owns numbers of houses in wolverton. Beware.... Read more