Whilst I was not the main client of elevation, I felt equally important!
I felt elevation went above and beyond to ensure the sale/purchase took place, and I'm extremely grateful ????
Thank you Terry and ALL the team.
Professional, helpful, efficient are just a few words I'd use to describe the service I received.
661 days ago
The worst experience I’ve ever had with any firm. This is the type company that give Estate Agents such a terrible reputation. We were lied to from the outset when renting. “Floorboards creaked all over the flat because it was a new build and they needed to settle”, LIE, the floorboards in the whole block were replaced or screwed down due to being wrongly laid, a fact Elevations rep was fully aware of. “The windows don’t open because they are locked” LIE, windows were fitted incorrectly and would only open with force and shut with a slam. These had to be replaced or repaired, that took approx 8 months to achieve. Some repairs were never completed, other repairs took 6/7/8/9 or 10 months to complete. One repair (a bathroom window that wouldn’t shut) was never completed in the 11 months we were there. When we complained, they continually passed the buck and never accepted responsibility. When we decided to move out and found a suitable property they tried to charge us £1900 until I threatened to sue them for breach of contract. Then they suddenly relented and let us go for free. Then they decided to hold the release of our deposit for 2 months! again until I called and threatened them. Finally got our deposit back today 27/07/18, we moved out on the 25/05/18. Now, after 15months of association with these bunch of shysters we can at last say we need to have nothing to do with Elevation, avoid like the plague.
1060 days ago