Simon was our consultant, it took him couple of views to know what we really want and he got it right, all the flats we saw after that where exactly what we are looking for, he is very professional and also very friendly, what we like about Simon is he made us feel like he’s our dedicated consultant, he gave us The right advice and didn’t leave us until he secured us the right property, we are very pleased with the whole experience, we think Simon has been a great help in helping us find our next home! We’re very happy with our overall experience with Chestertons!
Nikki and Leigh got to know my requirements and only put suitable applicants and eventually tenant my way. They always answered my queries, kept me informed and handled the search and paper work professionally. They helped me to find an excellent person to do the inventory and check in. I had confidence in them at each stage. Thanks alot
Great service from the team in Chiswick. And a big thank you to James in particular for being very professional, knowledgeable and finding me a property that matched all my requirements.
Townends in Chiswick has generally been pretty poor at following up my purchase. It took nearly two weeks to get from my initial offer, to getting them to send me a written confirmation that I could use to get the mortgage process going and to even find out who the seller's solicitors were. And now, on the day I was hoping to exchange, all I had to do was one final check of the property to see that the tenant's have moved out, and they don't return any phone calls, or reply to my emails and only by hanging on and speaking to the manager and making a bit of a fuss have I been able get another viewing, but too late in the day to be of any use. Which means that exchange will now be delayed till next week.
On a more positive note, Beckie at head office who's job it is to push the sale through has been really excellent and efficient.
John D Wood quickly found a tenant for my flat and acted professionally in all matters. Katie and Alexandra were very helpful throughout the process and I am happy to recommend their services.
We were very disappointed last Friday as we were kept waiting to hear that we had completed on our house and could collect the keys. Eventually we went into the Chiswick branch to check and a phone call was made by one of your staff who ascertained that indeed we HAD completed, but NO-ONE had bothered to call us! If we hadn't gone in, who knows how much longer we would have had to wait! Moving house is stressful enough without this poor service.
James Matthews was so good when we sold my mother's flat that we went back to him and Whitman & Co when we had another difficult property to sell. Exceptionally good and knowledgeable, they deserve their reputation as the best Estate Agent in Chiswick.
I would highly recommend Whitman & Co to anyone looking to buy or sell a property in Chiswick. The professionalism, knowledge and expertise demonstrated by James Matthews and his team was exceptional. Thank you. Adrian Dent