Having used Sean Heaney several times over the years and recently sold through this agent again, we can recommend Sean Heaney and his team very highly indeed. We found Sean to be very honest and communication has been excellent throughout the selling process. We found all his staff to be polite and courteous and went the extra mile to achieve a sale and to ensure everything went through smoothly. We were impressed with the number of appointments that were booked , with 100% turning up too , no messing about. We could tell that the people who viewed were genuinely interested in buying our home and had been well informed on the phone before viewing. We found the expertise of the staff helpful in negotiating offers to achieve the best price for our property. Subsequently to agreeing a sale, Sean guided the sale through to exchange with expertise making sure that we knew what was happening every step of the way. We really felt that he was very much on the ball and had our best interests at heart at all times. We would not hesitate to use Sean Heaney again and hope to purchase a house through this agent too. We sincerely believe this is the best estate agency in High Barnet, Hadley Wood and the surrounding area & would not go anywhere else. It's a very personal service tailored to the individual which we don't believe you get elsewhere. They really do understand their clients and their buyers too. This takes a huge amount of skill and is what we found was lacking in other agents. Thank you Sean and the team for a superb selling experience once again. We'll be back!.
I recently bought my home via Sean Heaney. I couldn't praise the team there enough. They ensured that the sale went through without a hitch. They kept me updated all the way through and made what could have been a very stressful sale, very , very easy. Thanks to everyone at Sean Heaney.
We bought our house 2.5 years ago with Hunters and they put in the work to find us the right property at that point in time. When we came to sell and move to our next home, they found us a buyer at the price we wanted and enabled us to move home comfortably. They are my first choice of estate agent in the Barnet area and, in my view, miles ahead of their competitors.
On the way back from my daughter's nursery, I saw their car being parked in my premise. When I told the young lady with long hair, she was snapping, "we are leaving soon", whilst her male colleague sitting on the driver seat was sneering. OK, they might be ultra nice to their customers. But it will be a little bit more civil if they show basic manner to neighbors which my nearly two year old daughter is learning at this moment. There are other agency people coming and going in our street. They are more pleasant.
KFH were great in helping me find the right flat. 5 Star service from Joe MR!
My fiancé and I recently bought our new home through KFH Muswell Hill. I cannot fault the productivity from the team and most importantly our agent Sam who far surpassed any of the other agents we had met with. I wouldn't hesitate for a second to recommend KFH for anyone looking to buy in the Muswell Hill area.
Chas Lowe have looked after a number of properties for us for many years and we have always received a first class service. We have always found them to be very professional and seem to have a knack of finding ideal tenants. They have also always provided great on going support with even the small issues that crop up from time to time with tenanted properties.
We are residents whose flats have been managed by Chas Lowe for about 2 years now. So this is a real review, unlike a lot of the other ones with 5 stars, which we think are fake.
We think you are money grabbing unscrupulous bullies, and your service absolutely awful. Numerous residents have complained about your underhand and aggressive tactics. You have refused to give us a copy of the contract so we don't know our rights and you bully elderly people into paying extortionate amounts of money for work they dont want done.
If there were a competition about the managing estate agents from hell, we believe you would win hands down.
The fact that you respond to customer reviews with threats is case in point. Great customer service! You can't silence people from giving their opinion. Enough with the threats and the bullying and the lies.
Happy to publish the complaints of the *many* residents on here. Or should we start with the committee that we formed to fight your underhand money grabbing tactics last year? Or maybe one of your letters where you collaborated with a property developer on the committee to build another storey of flats on top of us? We paid you to manage our flats and instead we had to fight to stop you building on top of them!
Where should we start?
That's the kind of 'service' you can expect from Chas Lowe.