Dara Scefi's advice, support and service is par excellence. He is patient, friendly, calm and cool! If I could give him 10 stars I would. Thanks to him we own a property we have long wanted. You are in safe hands and you don't come by such good natured people often. Thank you Dara and please keep up your great service. Our very Best Wishes to you. Mrs F Valentine
A neighbour (in a block of flats) sold a property through this agency. The property was sold and despite being informed numerous times they refused to remove the listing from Zoopla, showing it as still for sale. Avoid!
We work closely with the lettings team at Martyn Gerrard conducting their tenant references. The negotiators and the lettings manager - Andy are extremely helpful in ensuring the tenants and ourselves are kept up to date throughout. Also they are resourceful and on the ball to prevent delays. Thoroughly enjoy working alongside them!
I had a great experience with Martyn Gerrard. Me and my partner were renting a flat for the first time together and it felt very easy. Our agent Anthony Whyte in the Muswell Hill Branch was excellent. The process took no time at all with Anthony, he was very personable and extremely reliable. He was on time to viewings, answered my calls and importantly always updated me if any information had changed and would let me and my partner know what he had told us individually so there were no crossed wires - it took the stress out of a big change for us. Overall a great experience so far.
Fantastic service from start to finish from everyone at Hamilton Chase. Personal, professional staff, especially Kevin Peters, who helped me gallantly through a rather traumatic purchase! I would definitely use Hamilton Chase to buy and sell property in the future. Thank you so much to all! I have bought the flat of my dreams!
Beverley one of the staff has a very rude an obnoxious attitude I doubt its good for business, best avoided will look elsewhere. Beverley seem to come up in several poor reviews below so isn't a one off.
Hamptons were our buyers agent and they were amazing from beginning to end. I wished they had covered the area we were in so they could have dealt with our sale! There were difficult times and Debbie especially did all that she could to make our purchase as easy as possible. The sellers were wonderful and a contributing factor will have been there relationship with Hamptons who made a stressful time easy. Big thumbs up from us
The first meeting with Nicky the Manager seemed to be a positive experience. I encouraged my fiancé to use their services after meeting with two other estate agents in the area. However, from that moment on the experience went downhill. Nicky had no involvement in the sale of the property. There was no care taken when viewings took place in the property. A number of times returning to find all the lights left on in the flat and sometimes this would have been across a weekend while we were away. Even my house cat was shut in a room so he could not access his water and litter tray by them. The whole experience felt like Hetheringtons did not have our best interest at heart. Mark was very patronising and condescending at times. Not listening and talking over you. Debbie even got involved in contacting the owners of the property we were looking to purchase without our permission to negotiate a longer period for them to wait for us to sell our property. We were about to take our property off the market with them and to instruct a new agent. When we had two offers made and we went for the ones with no chain. This took a period of 6 months and every time we asked why the purchaser wasn’t progressing. It was always blamed on our solicitor who they recommended us to use. It became clear after some time that Hetheringtons had not undertaken the proper financial checks on our purchaser which was the main reason for the delay. After putting pressure on for some time. I was then told we should start showing other people the property. We then gave a hard deadline to complete by which pushed the sale through. It was a stressful experience with daily calls being made to Hetheringtons. I would not sell with them again or recommend them to our family and friends. As well as in a professional capacity when we often get asked by our clients who we would recommend for selling their houses.
My experience with David Astburys proved that they are in fact the best agency that I have ever worked with, despite complications in the last moment (not by their fault) they managed to find us even better place. Really sincere people with amazing profesional and helpful behaviour.
Recently bought my first apartment through David Astburys. Toby and team were extremely efficient and friendly. They weren't too pushy (salesman-wise) like other estate agents I had contact with over the time I was looking for a new place and that really helped. Solicitors were very happy with them as well. I couldn't recommend David Astburys enough when looking for your property needs.