Chris Taylor was extremely well informed about the area and the house, was keen to help but never pushing a sale on me. Made the whole experience a lot easier and is a very trustworthy and friendly guy.
I am renting a room in property managed by KFH for 7 months. For 2 of these months I have not have a door on my bedroom as it came off its hinges and KFH have been glacial in replacing it, despite frequent reminders and requests for updates. We are still waiting for confirmation of when this will be replaced. Additionally, the washing machine regularly (70-80%) stops midway through the cycle and has to be restarted. KFH have said that since it technically still functions they have refused to fix/replace it. They don't deal well with the upkeep of the property.
We were very impressed with Rebecca Zacharia. She was very professional and respectful of our time. She replied to all of our inquiries promptly and worked hard to accommodate our schedules when arranging viewings. It was clear from the beginning that she was highly competent and well organized. We really appreciated her friendliness too.
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
We were very happy with the efficient, considerate and professional service from Mina at Oliver Town. We felt that she fully considered our requests prior to showing us property. She was very pleasant to deal with and did not pressure us in to decision making. Ultimately we are delighted with the property that she helped us find. I have no problems recommending Oliver wood following our experience.
The agency is terrible, some idiot agent had a problem with sending the address of the property and had a problem with that we wanted to view only one property. Also, a really rude attitude, and the agency I can recommend is Foxtons, they treat everyone really polite and help that much as they can.
Olivers Residential has nice properties but not even worth a call to those agents.
Vanessa & Bozena M.
THE estate agents to use in Queens Park and Kensal Rise - we used Cameron Stiff for our sale (and they acted on our purchase) this year. The friendly, knowledgeable and very hard working team did a brilliant job in a very difficult market, getting lots of viewers through the doors, benchmarking the market and realistic sale prices and putting deals together for us. Jerome, Stephen and Hussein did an excellent job for us on our eventual sale and long delayed purchase and were proactive and ensured all stayed on track. We can't thank the team enough. If you want hard working, tenacious, experienced and pleasant estate agents to work with (which lets face it, we could all do with in today's market), these are the guys to use.
Absolutely appalling service from Camerons Stiff. Incompetent to say the least!