23rd Apr 2024 (6 days ago)
I have interacted with numerous estate agents over the years, but none have quite matched the exceptional service provided by Green and Company, Great Barr, with a special mention to Nicola Hallibuton Branch Manager and Paul Fleet who showed us around the property. From the moment I contacted them, Nicola's and Paul’s professionalism and politeness stood out.
After viewing a property through Green and Company, I decided to put in an offer. Throughout the process, Nicola was incredibly proactive, regularly keeping me informed and providing unwavering support for my interest in the property. Despite the offer not being accepted by the property owner, Nicola continued to go above and beyond to ensure I was kept updated every step of the way. Her genuine concern and apologies for the outcome demonstrated a level of customer care rarely seen in the industry.
It's important to note that the outcome was not due to any fault on my part or the estate agency's. I commend Green and Company for their professionalism and dedication to their clients, particularly Nicola, who truly went the extra mile. I would highly recommend their services to anyone in search of an estate agent who prioritises customer satisfaction above all else.... Read more