Brilliant agency when renting a house. We have just moved in and had a few complications, non fault of the agency. Amy, senior letting advisor was brilliant through the whole process. Getting back to me instantly with any calls and checking everything was getting sorted. Quickest and most efficient agency I've dealt with.
820 days ago
I sold my house with Dixons Redditch! The service I have received from all of the team at Dixons Redditch has been great. After a very dismal experience with two local agents who both "tried" to sell my house, I eventually turned to Dixons and really wish I had done so earlier. They gave me practical advice on how best to present my home, how to make it appealing in pictures, and when viewers came in person. They worked with me, providing feedback, stats and the level of communication which I wanted. They didn't shie away from giving me difficult feedback either, such as information about the market in relation to my asking price, and they sought to understand the reasons and urgency behind my desire to sell and took that into account when delivering properly personalised advice to me. Yes, they are more expensive than the local agents I had initially tried, but it seems you do get what you pay for! I have also used Countrywide Mortgage Services and Becky Lea has been amazing - great service! I elected to take advantage of the enhanced marketing package and whilst I don't think we ever got the video tour to work (which is actually a voice over to a series of stills) it was worth every single penny of £149. Viewers commented on the quality of the pictures and how much they had wanted to see the property after viewing them. The professional photographer meant that colours were sharper and brighter and shots were from a better angle. As well as all this it included access to the Countrywide Conveyancing Services fast track service and CCS have been extremely efficient...great service yet again.
1813 days ago