On Wednesday 09/06/2021, myself and my partner went to view a property.
Whilst the property was not one that we decided we would take, Emma, the lady who took us round and spoke with us was amazing.
She was friendly, understanding, helpful and so honest. Not many estate agents are bluntly honest, but Emma was. She told us exactly how it was and what we should do. If more estate agents were like her rather than lying to get a sale and being dishonest I think people in general would like estate agents a lot more. Emma understood our position and said she would do what she could do help us which we were more than grateful for.
Emma is a real credit to the team for Fox and Sons Southampton.
I would like to add that every person I spoke to that day from the team was so friendly, so happy, so easy going to speak too. It was a pleasure.
11th Jun 2021 (19 weeks ago)
I was the first to see a newly added property and the agent didnt turn up for an hour even when we called the office and were reassured that he is on his way. They called after an hour from the viewing time saying that they don't even have an access to the flat. Five days later when we made another appointment and spoke to the agent an hour before the viewing to confirm everything again, they cancelled 15 mins before the time, saying that the let is already agreed. Waste of time and travel.
5th Oct 2016 (5 years ago)