My father has been so impressed with how the sale of his house has gone. Mandy, Billie, Gregg and the team at Strood have made things go very smoothly, and he found their attention and communication exemplary throughout a difficult time for him.
The office of course knew that it was my father’s house, but it was not a “special” effort, it was natural.
So disappointed. We've been waiting a week now to hear about a property we're interested in, and after having called multiple times, we were told that someone would be in contact soon. Just went on the link now to see the let has been agreed - how discourteous that no one has called back to say anything to us, especially after all the chasing we've done. Such a disingenuous service, what a letdown.
I have had a fantastic experience with Mann Countrywide. The representatives were very professional and always available when I had a question. Professionalism and quality of customer service is definitely their strength. Would recommend them to everyone.
Danger! Danger! Danger!
Was recently asked to leave property after given a section 21.when I called the office one of the staff laughed at me down the phone!!
Please do not use the disgraceful agents. I lost half my deposit cos of excuses. If you have read this the and are still not sure look at other reviews, the more times they use section 21 the more money they make, any estate agent will tell you that’s what they do
Think about it, once your in the property they don’t earn any money so if they use section21 on you you have no choice but to leave and they can start the rip off program again
Your company is a disgrace and I will do what ever it takes to convince this community to stay clear of your awful company and awful disgraceful staff
Having already lost a previous purchase with another agent I found Hunters a genuine pleasure to deal with. We had lots of ‘bumps’ along the way with the sale, but they were always dealt with professionally by Michael and the team. Would highly recommend. A special thank you especially to Michael, Adam and Tony who calmed me when things didn’t go as planned and were very supportive.
They were supposed to call me back to confirm the floor the property was on but they didn't... They refused to book a viewing specifically for me. Told me to tag along to an already arranged one for the next day at 14.30. They took my number to call if I didn't show. I travelled from London in order to view the property and at 14.30 there was nobody there... No calls and nothing... On my way back to the station at 14.50 I bumped into the agent with the other potential buyers. He said the viewing had been scheduled for 14.45... He then could not open the flat. He had the wrong keys and had to go back to the office to swap... He ordered us to wait for him 3 floors down... Never seen anything as disorganised, unprofessional and rude. It was my mistake to call back and arrange the viewing when they didn't in spite of saying they would. I have learnt a lesson here. I would not trust these people with a matter as serious as buying property apart from the fact that I will not allow estate agents to treat me with such rudeness again.
I was initially thinking of selling my home but due to the market conditions at the time it was not possible. Emma and the team came up with an alternative solution of renting out the house to see if the market picked up. Decided to go with this option and have not had any trouble. I am currently living overseas and the service that is provided by Emma and the team at Dockside is very good and I get a monthly statement emailed to me so that I can follow what is going on with the house.
I was pursued for 2+ months by Dockside who insisted I was a tenant at one of their properties. Despite never having let through them and not being a tenant I continuously received calls and emails and staff insisting I was a tenant. It has now apparently been resolved and was down to my having the same name as an existing tenant and a 'mixup on the system'. It should not have taken so long to resolve nor been so painful.