I had a great experience with these people! They are doing their job absolutely amazing! We bought a house from them,and they even helped me much more than the agency we sold our house with. I will definitely recommend!!!! More than 5 stars!!!
Emma Rose is a sorry excuse for a letting agent, never returns calls or emails. I strongly recommend finding someone else to let your properties.
I was recommended M and H Vision by a friend and went there to get my eyes tested last week. I had a really warm welcome and everyone was very friendly and professional. I was given lots of advice and came away with a fantastic pair of glasses. I will definitely recommend it to everyone I know.
A Google User
I took my daughter for an eye test and she needed new glasses. They were very friendly and thorough and the glasses arrived extremely quickly. I will definitely visit again as I appreciated the personal touch you don't get in the big chains.
Great customer service, Nothing is too much trouble. Kept us informed through every step of our buying and selling process and worked very hard chassing solicitors for us. Well done all.
Offensive customer service from the Property manager. clearly i wasn't dressed in an elaborate or showy manner as such on arrival she concluded i couldn't afford the property. sad, you felt the need to judge someone before actually knowing them. i believe a credit check is usually done in place for this purpose. very poor service i received i must say. Please if you do decide to use this firm, make sure you are suited and booted. no tracksuits!
Business centre staff are friendly, polite and professional.
NB: I can't speak for "Waterman House Estates" (The estate agents) as I haven't had any dealings with them.
I stopped looking at properties over 2 years ago. I'm glad I didn't buy through them as they apparently don't understand confidentiality. Not only can I not remove myself from their mailing list but they contact me insisting I've arranged viewings, which I most definitely haven't. They may have gotten my details mixed up with someone else, which begs the question of what information they have shared about me, or other people.
Balgores estate agent (Lettings team) are the best estate agent I’ve ever worked with! They are very helpfully, polite and always went then extra mile to make sure I was happy and they made sure I understood every step of the process I was experiencing. Lucy, Jo and Francesca clearly know what they’re doing and wouldn’t recommend any other estate agent to use (as you know they are many in Gravesend lol)
The lettings team also do they’re job properly.
So If your looking for a Kent property why not start with them so you can have peace of mind!
Terrible estate agents... Provided us no updates on our bids and we then lost the house.
My wife and I ended going to Ward and Partners to sell the house as we had been mucked around (and lost a LOT of money) by another agent, and the agent that I we spoke to (Retika) gave us all the assurances under the sun. At this point we had lost all confidence in estate agents, but Retika gave her word that she could sell the house for us. Lo and behold, Retika was true to her word and surpassed our hopes and managed to get the house sold within 2 weeks of joining Ward & Partners.
The sales service came from a lady called Deana, who again was very good and kept us in the loop as to the progress of the sale. Retika was also on hand to answer further questions, which was a nice touch as Deana had technically taken over at this point. On the day of completion Retika also called me and explained what was going to happen and to make sure that I was happy and to congratulate me on teh sale of the property.
To end this review, all I will say is that Ward & Partners will be the first point of call for my wife and I if we look to either buy or sell a property in or around Kent again. Outstanding service all round, and kept to their promises. Nothing else to add, as the service was nigh on perfect.
I found Ward and Partners after seeing a sign saying they sell 1 in 4 houses in Gravesend. I'm skeptical of all estate agent claims, but after seeing their stock I can believe it is true.
I had a real headache from other estate agents listing houses they didn't have just to get my details and high pressure sales, but W&P seemed to skip all that in favour of actually having something to offer.
Out of 5 estate agents, W&P found all 3 houses I put serious offers on. The third house I bought.
An offer on the first house was accepted and this brings me to the problems I had. Once the offer was accepted W&P lost all interest in the deal. The sellers kept changing the terms of the deal, which resulted in the collapse of the chain. W&P did nothing to help and I could only get information by calling the sellers directly. I can't help but think if they were on the ball the sellers would have behaved better, or at least I would have known so the problem didn't drag for months.
I would still recommended W&P to find your house, but be prepared to do the leg work after that. First time buyers like me should be particular careful as it is confusing to know if everything is going to plan.