Really great service from start to finish. So much more professional than the online agents!
Avoid! Bullish sales techniques.... weekly phone calls telling me my price needed dropping & that was why I wasn’t selling. Gave my property to Haarts to sell & 3 weeks later sale ageeed for £4,000 over my asking price. The brand is the only reason people will call these guys because there knowledge & customer service is beyond a joke.
Haart Estate agents have been very friendly and helpful in finding me the right property for my first time home. Phil has made the process run very smoothly and I am glad he recommended me to use D C Law as our solicitor. I will definitely recommend you to my family/ friends.
I would never ever use this company again. We had problems when we sold our house due to lack of communication then when we started renting a property through them they took our deposit, we moved into a dirty home which they were supposed to be managing and did nothing about. We had no working boiler for nearly 2 months but we got nowhere as long as they still got the rent, they didn't care. We left the property on the 5th November and we should of got our deposit back but according to Haarts it has nothing to do with them and it was up to my old landlord and he lives in Australia. Haarts done know their arse from their elbow when it comes to managing a property they just past the buck onto someone else. We are now dealing with citizens advice to try and get our money back. It shouldn't be used doing this, it should be down to Haarts.
Thank you Sara for all your help with finding a home for me and my family. From viewing the property to the final call today to confirm the moving date, you have been an absolute star! Also to the rest of the staff in the office, thank you for being so kind.
Star Rating 0.
Very unprofessional. 0 for customer service, infact no service was given, rude on the phone. when you go for a viewing nobody turns up, when you call them they say the flat has been sold. They a lie comes from them that there has been 2 voicemail and a email sent over.............dont know to whom as I did not receive anything. then the colleague supports the person lieing. Till now no email no voicemail.
Stay away from them.
Anna and her colleagues are probably the best letting agents I have had in my 20-year experience as a landlord. I have been with them since I purchased 15 years ago and plan to stay with them for another 15 years.