Honestly I’m lost for words. Whitegates is such an amazing company these guys have helped me out a lot they are amazing! I would definitely recommend Whitegates to everyone. If you’re looking for a professional company Whitegates is the one. Everyone that I’ve spoken to in person or over the phone have been ever so helpful thank you so much guys. Keep up the amazing work. 10/10
700 days ago
The worst agency ever. My boyfriend and I came to the UK 4 months ago and stayed in a house temporarily until we could find a job and properly rent a flat. We then found a property in this agency and were told that it would take a week or two to get all the paperwork ready until we could move in. We were running out of time because our contract in the house we were staying was about to expire and had nowhere to go to. We told them if they could fix it the fastest possible and told them our situation. They did nothing about it and took ages.
The day before having to leave our property we went to the agency because it had already been more than two weeks since we had paid and told them we urgently needed to move in the following day. They told us it would take two more days. But here comes the best:
THEY LIED TO US. They told us they would call Palace Studios (the place we were going to move in) and ask them if we could move already. The manager pretended to go inside the office to call them and came back to us saying they told them NO.
Then, mad at the answer, we went to Palace Studios straightaway to ask them if we could please move in that day because the agency told us we couldn't and to our surprise everything was ready. We moved in that same day.
So we went back to the agency and told them we were moving that very same day because palace studios let us and asked them for the papers we needed immediately. The face of the manager was epic as he did not expect us to go to Palace. But we were willing to do anything to sort that out as we were literally in the street otherwise and he did not even care, did not even show a pinch of mercy for us. He was just a lazy bastard who did not feel like working that day, and did not want to get all our papers rady. But yes, he had to. Shame on him and all the staff in that agency. They are rude, sullen and not helpful at all. Just money makers.
Never ever go to this agency. They were not transparent either on how much we'd had to pay and they will try to charge you for every thing.
1667 days ago