I have taken out two mortgages with Connells (James@Ipswich Branch) and recently moved my mortgage to a new lender. As I am likely to purchase a new home I didn't want to be tied into a mortgage where I couldn't leave early. James has made it possible to be on a mortgage with no early leaving charges, no hidden costs all under a smooth process without any delays or complications. I couldn't be happier with the service. I am also a lifetime Connells member to avoid paying repeated mortgage fees due to James's professional and friendly nature.
Well Done to all at Connells Ipswich.
1253 days ago
I would not give Connell any stars if I had a choice, they we one of the worst agents I have letted from. They try to portray themselves as a good estate agent however they are poorly run and do not know how to communicate correctly. They advised us we can leave the tenancy early however the day we moved out they stated the landlord never have then authorization to do so. We have been left paying 2 sets of rent. We have now finally completed the tenancy and are still waiting for our deposit of over £1000. They are extortionate fees to move in the most expensive I have ever come across! I never get a full response they will try and bush off what I am complaining about. Once when I said I have been speaking with a solicitor about the on going issue, we had it in writing the landlord said we could leave early, Tracey Dumont stated "I understand you have been speaking with your friends". They are condescending and think they are a lot higher than other when really they are estate agents. The Landlord is also a sham! DO NOT GO THROUGH CONNELLS!
1681 days ago