I had gone through two previous Estate Agents before it was suggested to try David Lee, which I did that morning. David answered the phone made arrangements to view and take photo's on Tuesday, the property was rented
by Saturday. This Estate Agent did MORE FOR ME IN FOUR DAY'S than the previous Agents did in TWO MONTH'S. I found them extremely professional,
very pro active, great team work, especially Martin Tyler who never took his eye off the ball, why oh way did I not try them before. I would recommend
David Lee, you're BRILLIANT
6th Mar 2016 (5 years ago)
Put a offer in on a property, then got ask for proof of funds and mortgage in decision. When queried if our offer had been accepted, I was told by Laura, yes in principle.
Little did I know but speaking to my mortgage advisor and getting my mortgage in decision from him to show as proof, would leave a credit check footprint.
With 2 days gone by and no communication, I called to be told they were still showing people the property, despite saying our offer had been accepted. Speaking with 4 individuals, over the period of 4 days reiterating what had happend and to 2 directors - I was basically told they didn't accept the offer and the colleague that said that to obtain all of my financial details and proof was in the wrong.
Poor communication between all staff which was clearly evident as each time I called I had to relay what had happen to each person, yet no one was calling me back, I had to chase them!
So now we have a credit check footprint which you shouldn't have to many of as its deemed bad which expires in 60 days.
For first time buyers with a big deposit, they couldn't have made the process more complicated.
29th Jan 2020 (1 year ago)