First time purchase and started with all the nervousness and worries. Stuart was there throughout a fairly lengthy process to guide me through and support with everything, going above and beyond without any prompting needed. If it wasn't for Dedman Gray then I probably would have thrown in the towel long ago. Professional, friendly team, there to help wherever they can and always on the end of a phone to answer any questions or concerns. Have dealt with estate agents in the past with the rental market and can happily say, Stuart and the guys At Dedman Gray are a cut above the rest. Thank You!!!
14th Sep 2018 (3 years ago)
Absolutely shocking service received sadly, we called and called to try and book a viewing on a flat to be finally told 'I'll see you there at 10' with no confirmation. The agent was 20 mins late to our viewing, (stood in the cold waiting) when we called he then lied to say he had rang myself to say he was running late but my phone had been in my hand with no missed calls. We were rushed around the property and promised floor plans to be sent straight away which we did not receive, we called anyway to say we wished to proceed with the property and our calls were ignored by the agent so we contacted the agency direct and told the property was unavailable 5 hours after we said we wanted to go ahead.
We then went with Ayers & Cruiks for a property within the same Flat block and it was the most amazing service, try them first!
19th Mar 2020 (1 year ago)