I had the best experience with Georgina Bullions who works in the Wimbledon branch, so helpful and just a really lovely person. She made the whole process so hassle-free! Looking forward to my new home!
Worst agents in Wimbledon. Rude on telephone. Ignore emails. Extremely disorganised. Terrible management team. Completely ruined our move in day by giving us the wrong set of keys and then had the cheek to ask us to go back to the office to return them.
Agents constantly getting names wrong. All for the lovely £450 admin fee. Rip off!
Amanda Plummer is by far THE best letting agent I have used. She was so on the ball and really listened to what we wanted. She managed to get us into a property which wasn't even on the market (she knew we would fall in love)..of course we did and manage to get the property we loved! - after looking for a few month... to be honest we were very picky! KFH's processes' were quick and Amanda was super efficient, keeping in contact with us right the way through..even sending us a good luck with our move message. Cannot thank you enough Amanda, thank you thank you thank you x
As a landlord, I thought KFH's letting service was very good, supportive and always gave me confidence I was in good hands. Carl was very professional, his judgement was sound and he kept me informed. I particularly appreciated his efforts to fight me corner and do the best he could. He was ably supported by Zoe who was very helpful and responsive.
Very helpful staff. Can’t praise Ben enough. Helped us secure our first property together, and helped us sort through a few issues making sure we got our place. Always on the other end of the phone should we need anything. Would definitely recommend to people looking toneither buy or rent a property.
Received two very rude and aggressive cold calls from a bairstow agent who proclaimed himself to be "KING OF BATTERSEA", badmouthing my current estate agency and instigating I am an idiot to not sign up with him.
Recently, when we called bairstow battersea enquiring about another house on sale with them, same "king of battersea" told us bluntly that THEY CANNOT SHOW US THE PROPERTY UNTIL WE REDUCE PRICE ON OUR FLAT!!.
These condescending pressure tactics doesn't work on most people but I fear for older and vulnerable people who may be his targets!!
First Floor - Room 3 The Shepherd?s Building West Rockley Road
Thank you for managing my property in Clapham. The tenants are very happy.
OMG they are the worst agency ever. Please AVOID them . Very unprofessional!!!very RUDE!
They never answer emails and phone calls , they completely ignore you when you need them .
Messy place !!the management team are the worst!!they would have someone new dealing with your case every few month..thats when you have to explain your issue to the. Almost 100 times!!!
I would never recommend them to anyone !!!
Unit 4, 32 Caxton Road,The Shepherd?s Building West,Rockley Road,London
A very good team of people. I recently used their service for finding and moving to a new house. They helped me all the way from finding a house to moving in to the house at a short notice. Special thanks to Ahmed who went out of his way to support us. Special thanks to Christina as well for all her support. Thank you guys for making this a wonderful experience.
Terrible. Huge turnover of staff, still waiting for deposit - emails do not get answered, phone calls not returned. On occasion that the boiler leaked they dealt with the matter terribly. I'd would hate to own a property and have it managed through this lot. Funnily enough, all incredibly helpful whilst trying to get you into a property though. Avoid if you possibly can