We have had a very positive experience with Rampton Baseley. They have been helpful, efficient, polite and pleasant to deal with. Their fees are also fair. Would definitely recommend
I would strongly advise anyone looking for an accommodation - wether it is to let or to sell - to use Rampton Baseley's services.
Indeed the agent ruined my search as this person didn't consider my move in dates requirements. In addition this person had a pushy limit stalker behaviour to get references in an amount of time that was insanely limited.
Moreover the agent hid the fact that they had two offers at the same time (including mine) and made me pay for a deposit and then accepted another offer.
Now I can't get a refund for the deposit I paid, as the money is supposed to have been lost.
Buying our first flat was a bit of a mine field to begin with but my girlfriend and I were really happy to have checked out so many cool properties with Foxton's Battersea and especially lucky to have been guided by an extremely kind and knowledgable lady there named Lucy Cullen. Couldn't recommend her enough!
Their agent lied to us openly about the situation of the sellers; stating that they had already exchanged. When we found out that they had not even had an offer accepted (they were using the same agent so he was well aware of their situation) and had decided to withdraw their property from the market we had already lost a significant amount of money to surveyors, solicitors, and so on.
Very good service. Despite a little hounding from several of their agents to begin with (like all estate agents) we found the overall experience to be very easy and pleasant. We unfortunately didn't find a property with KFH due to another agent having the exact thing we were looking for but nonetheless I would have no hesitation in contacting KFH in the future, specifically Amanda.
As a landlord, I thought KFH's letting service was very good, supportive and always gave me confidence I was in good hands. Carl was very professional, his judgement was sound and he kept me informed. I particularly appreciated his efforts to fight me corner and do the best he could. He was ably supported by Zoe who was very helpful and responsive.
I was extremely satisfied with the customer service - very polite staff that were very helpful and responsive to my requirements when property hunting. Well done!
Absolute worst estate agent experience.
A complete break down in communication and the agents didn't look out for my interests.
I was excited to rent a refurb from them off Wandsworth road, only for my ceiling to fall through - after 2 weeks of moving in. If I had been in the bed at this time I could have died:
I completely understand this isn't the estate agents fault, but it was their job and duty to find me alternative accommodation, which they failed to do. They didn't even offer me storage for my belongings. Or offer to help move my things. When I called the agent, Mehmet, said that it wasn't 'his problem'.
I'd lack to add that I wasn't even offered an apology for the state of my bedroom until I called up and demanded one.
Discussing service, horrible company, stay away.
John D. Wood on Battersea Park was a first class, blue ribbon company to do business with in every respect. Lettings agent, Anntonia Redding was helpful, supportive and highly professional in every was that could be expected by a lettings customer: intelligent, polite, very well-mannered, thorough, knowledgable and empathetic. She is very respectful of her organization while still being very understanding and supportive of her customer. That is a very fine tuned place from where to conduct business. I have no doubt that she will soar high professionally.
Dr. Phyllis Connors
Prince of Wales Drive
if you are looking to rent your property and want it properly managed don't use John D Wood and their incompetent Countrywide colleagues as property management doesn't exist.
I've just completed on my property in Battersea. A huge thank you to Adam Dryden-Peck and his savvy and to the point advice, it's the reason I instructed him and the reason we've completed on the transaction today!