We were tenants through Rampton Baseley for 2 years. Very professional and exactly what you wants from agents. Romany was particularly great. Thank you.
I would strongly advise anyone looking for an accommodation - wether it is to let or to sell - to use Rampton Baseley's services.
Indeed the agent ruined my search as this person didn't consider my move in dates requirements. In addition this person had a pushy limit stalker behaviour to get references in an amount of time that was insanely limited.
Moreover the agent hid the fact that they had two offers at the same time (including mine) and made me pay for a deposit and then accepted another offer.
Now I can't get a refund for the deposit I paid, as the money is supposed to have been lost.
Sold our Clapham flat through David Law who had persevered in allowing him to market with Foxtons. My only mistake was that I should have let him do it much earlier. He was very professional and courteous and did a fantastic job. Along with Gareth Jones who followed through the completion process every step of the way with updates they are an exceptional team. The Foxtons HQ should be proud of them!
Many thanks to you both, Pradeep
Their agent lied to us openly about the situation of the sellers; stating that they had already exchanged. When we found out that they had not even had an offer accepted (they were using the same agent so he was well aware of their situation) and had decided to withdraw their property from the market we had already lost a significant amount of money to surveyors, solicitors, and so on.
Amanda Plummer is an excellent lettings agent. She provided us with absolutely first class service. She was always available and only showed us appropriate properties rather than wasting our time like some other agents do. She made sure she understood our needs and requirements. I would recommend her thoroughly
We loved working with Andrew at KFH during our property search. He was incredibly helpful with scheduling viewings and helping us find properties that met our criteria, and KFH is better than a lot of estate agencies as you can work with one agent to get viewings at any property listed with one of their offices, not just the one you've registered at. Everyone at KFH has been friendly and professional, and I would highly recommend them to anyone looking to buy or rent.
Tom Howe worked tirelessly to try to piece together a difficult chain and we are very grateful for all his efforts.
They are all very rude and horrible! I am the owner of the property on Battersea Rise. They sold the flat above my flat and 3 times they damaged my external wall by displaying their SALE AGREED and SOLD signs! I have asked them politely NOT TO DO THAT WITHOUT GETTING MY PERMISSION for their FREE ADVERTISING AND MARKETING when it happened the first time. They just ignored my plea and kept doing that again and again causing me a great distress! Well, THEY HAVE LOST ME AS A CUSTOMER WHEN I WANT TO SELL MY PROPERTY AND THEY HAVE ALSO LOST ME AS A POTENTIAL CUSTOMER TO RENT MY PROPERTY THROUGH THEM AS WELL!!!!!
I was extremely satisfied with the customer service - very polite staff that were very helpful and responsive to my requirements when property hunting. Well done!
Absolute worst estate agent experience.
A complete break down in communication and the agents didn't look out for my interests.
I was excited to rent a refurb from them off Wandsworth road, only for my ceiling to fall through - after 2 weeks of moving in. If I had been in the bed at this time I could have died:
I completely understand this isn't the estate agents fault, but it was their job and duty to find me alternative accommodation, which they failed to do. They didn't even offer me storage for my belongings. Or offer to help move my things. When I called the agent, Mehmet, said that it wasn't 'his problem'.
I'd lack to add that I wasn't even offered an apology for the state of my bedroom until I called up and demanded one.
Discussing service, horrible company, stay away.
John D. Wood on Battersea Park was a first class, blue ribbon company to do business with in every respect. Lettings agent, Anntonia Redding was helpful, supportive and highly professional in every was that could be expected by a lettings customer: intelligent, polite, very well-mannered, thorough, knowledgable and empathetic. She is very respectful of her organization while still being very understanding and supportive of her customer. That is a very fine tuned place from where to conduct business. I have no doubt that she will soar high professionally.
Dr. Phyllis Connors
Prince of Wales Drive
if you are looking to rent your property and want it properly managed don't use John D Wood and their incompetent Countrywide colleagues as property management doesn't exist.