We found the service from the outset (Cairn) to be very professional and the whole Team (Danni, Hollie, Rachel, Tracey and Chris) couldn't have been any more helpful, especially when 'offers' had been accepted on both our sale and prospective purchase.
Of particular mention must be the exemplary effort made by Danni who proved extremely proactive and effective by speaking to all parties in the chain thereby providing a very necessary 'link'. Danni certainly made a huge contribution to the success of the final outcome and is a credit to both herself and Reeds Rains.
15th Feb 2018 (3 years ago)
The Morley branch leave a lot to be desired, unprofessional management & staff. Untruths being told to myself being the vendor & to potential buyers.
Staff do not turn up to meet potential buyers, instead they leave them freezing on the street and they lie about meeting times.
All promises and no delivery.
I would never recommend Reeds Rains.
No official complaints procedure and no contact at head office to escalate genuine concerns.
Management at branch level never return contact.
19th Nov 2020 (1 year ago)