I have used griffin when we bought our first home. They were very helpful and professional throughout, The sales team were amazing, would definitely recommend. Thanks guys!
I put in admin fee of £250 on a property and they were still showing the property around to prospective tenants until someone told me they haven't taken it off the market, I challenged it and emailed Ben Randall a member of staff who didn't reply to my email, after waiting a whole week under the pretext of 'checking reference' I called and spoke to Chris (the only decent chap among the lot, he should join a better company) who chased up the situation for me, apparently Ben Randall has presented 2 applicants for the same property to the Landlord and with applicant offering more money the Landlord swung the applicants way, I was never told this from the beginning of the application, I was clearly told by Ben that I'm the only applicant and the property will never be viewed except I pull out,subsequent findings proved otherwise.
I don't understand how a business that called itself a family business will stoop so low to be involved in such sharp practices and can still look at themselves and be proud of not been honest and straightforward.
There was no call , no email, no apology or even potential offer of any property despite the fact that I explained my situation to them that my rent expires in my present place and I will need to have a place sorted within a week, they were comfortable holding my money and playing me around like a game of chess.
I don't like playing a race card but maybe they prefer a certain demographics or certain colour preference as the Ben Randall chap has that very cold unfriendly mien when the deal was transacted, he might be acting to script.
Happy with all the help that is provided and this is very useful if you don't live in the particular area that you are buying or selling, and i would recommend., thank you.
rubbish agent rude as hell, not helpful at all greedy bastards... people please avoid this kempsters agents, i wanted to buy a property and the agent told me do you have extra money to fix the kitchen toilet etc, what kind of strange question is that? whats their business asking me rubbish question like this? i wanted to buy the 200 000 property and agent told me no you cant buy it like that so if i cant buy the property why are you guys still advertising the property? people if you see any cheaper property on this website please dont fall for it because they will ignore you because the agent is the one who wants to buy the property for himself or his family wants to buy it!!!!!
Not sold yet, but Scott, Lewis, Tina (and Kayleigh from Grays Branch) have been extremely helpful and proactive in dealing with the sale of our property. They have kept us informed every step of the way with emails and texts of the time/date of viewings, the name of those viewing etc.
Bairstow Eves are miles ahead of their competitors...
Excellent work so far!
Didn't market property at all, despite all Bairstow Eves claims of a full sales marketing strategy of Essex/London and countrywide inc Rightmove etc they did nothing other than informed 2 parties off their database by phone and expected an easy sale and a quick £6k fee. Can't believe there is no option to give Bairstow Eves Chafford Hundred NO STARS !!!!
Strongly advise against using Bairstow Eves estate agent for property sales.
• This review bares no reflection on their Letting team
Amazing and very helpful staff, Lisa and Aimi they helped us with the purchase process through out all the way from starting, I will definitely recommend Fresh Agency if my friends will ask me. Good luck to all Fresh agency staff xx
Excellent service from the start.
In March 2017 we decided to sell our house in Grays , after driving into town we had planned to visit at least 3 different estate agents to get an idea of the market and costs .
After going into Owen Lyons and speaking to Matthew we decided to arrange a valuation. Matthew arrived on time and talked us through the process /options.
At once we both agreed to sell our house with Owen Lyons .
The standard of photos etc. was excellent , also the advice during the selling process was very helpful .
Matthew and Ross handled the viewings which made the process so much easier.
I was very sceptical at first but without doubt going with an estate agent was the best decision.
Throughout the sale the only professional people to show any urgency was Matthew and Ross .
It's not just taking a few pictures and putting the house on Rightmove that is required to sell a house there is so much more going on in the back ground and Owen Lyons handled this excellently.
We would recommend them without any doubt !
You definitely get what you pay for, my advice would be to find another agent.