From the moment this agency was in charge of the flat where we used to live, everything has been a disaster. there is no communication between agents and they do not respect any rule or privacy. The flat was left to rot with us inside! When we handed in our notice they started coming for viewings unannounced, without knocking but simply by letting themselves in! They do not look after the tenants but only after their greedy landlords and they do not know the properties they are selling. the best was when they sent me a rather rude message demanding my rent that was overdue... which WASN'T as I had left already two months prior to their call! they have no systems or procedures in place. Morale: spend more money, but deal with a serious agency!
We highly recommend not only Acorn as a company but in-particular Josh Hamlin. Our company decided to use Acorn to rent our 8 new build flats. He was efficient, professional and helpful. He expertly dealt with viewings and always responded well to any questions and kept us informed at every step. I cannot emphasis enough how pleased we were and would definitely recommend Acorn.
The service received during our recent house purchase was fantastic. Jack Rampling helped speed up our completion by answering all our queries promptly and efficiently. I wouldn't hesitate to recommend!
I chose La Casa to sell my flat after looking at a few estate agents in the area and online. The warm welcome that I received when I first entered the office was echoed every time I contacted them or was contacted by them. Viv is such a great support and very knowledgeable. He gave great advice and clarification at each step of the selling process. It was the first time I have sold a property and really didn’t know what to do or what to expect. La Casa was by my side throughout the whole process. They managed to find a buyer who was happy to offer the asking price in a buyers’ market. I had regular updates from the team and towards the end they were emailing the buyers solicitor regularly to push things along. I am so pleased with the service and would recommend them to anyone looking to sell their property.
Acorn estate agents have made buying my first property easy and stress free, Jack was so helpful and went above and beyond throughout all stages of the process, he was great at keeping me updated and provided me with regular milestones as well as chasing solicitors on my behalf. I would recommend acorn to anyone buying a property and will definitely be using their expertise when I sell in the future