After having problems with numerous estate agents over the last few months I can honestly say that Charles Knight are by far the best. We firstly had a visit from the owner Neil who we got along with straight away and believed he was the best person to sell our house. Being honest and truthful is rare in estate agents and he was true to his word. A buyer was found in 3 weeks and at the price we wanted. Ali kept us informed at every stage and I would like to thank Charles Knight and their team for all their hard work
Charles Knight have been exceptional at communicating with me from the
start of the rental process. Their customer service levels are excellent –
very refreshing having had some very below-par experiences in the past. I
would like to thank Neil and his team for their hard work
Fab estate agents, helped me find the perfect place when I was moving from the north down to London. They understood my needs and as my move was time sensitive they really pulled out all the stops to make sure the process went smoothly. Very friendly and helpful - fees are very reasonable too. Thanks :)
As a tenant, good service at the beginning. When you have to leave the flat, it is a huge struggle and they will do anything to keep your deposit and invent costs and almost remain without any deposit. Very disappointing!!!!!
My experience with this agent was generally satisfactory. Unlike many other rude and expensive ones that I came across, I did feel the staff here were trying to provide quality customer service. As their properties are mostly in SE it feels kind of niche.
After move-in they would still provide constant support and answer my questions. The fees they charge (then) was quite competitive as well.