i would just like to say what fantastic service I have received from the team at Acorn in Lewisham in what has been a challenging sale. They have been supportive informative and paid attention to detail. they have excelled in communication and I would defiantly recommend this company if you are planning on selling , letting or buying
Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.
The whole team were great - always responded to emails/calls. Would definitely recommend.
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Really impressed with KFH. I bought a flat through them and was dealing with both Franck Rouget. Not only is he a really nice guy, he was extremely professional and had a 100% focus on making the process as easy as possible for me. Thanks also to James for helping while Franck was on his holidays. You're both stars!
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
My partner and I were looking for quite a while using many different agencies and whenever we ended up on a viewing with Tom from Mann he always remembered us and our needs, which made a real difference to us and gave things a personal touch.
He frequently went out of his way to get us into viewings last minute and was always available and easy to contact if we had queries. Tom was always straight and honest with us about the properties and, unlike many other agencies we experienced, never applied pressure on us to go for something that wasn't right.
We ended up purchasing our first property through Tom at Mann and he made the whole process very smooth and easy.
Mann has provided me a great service throughout the whole buying process. Tom & Clive indeed are very helpful & professional sales, Tom has recommended the Flat I have bought, and it's a warm & lovely Home.
We have recently sold our one bedroom flat with Stanford Estates in Hither Green and I must say that I don’t think we could have received better service. From the outset Alex, Michaela and the rest of the team were professional, personable and supportive.
Alex arrived at our flat for a free valuation, armed with examples of sale prices for similar flats in the area to give us a sense what the local property market was doing. He provided a well thought out, realistic valuation for us but also took the time to explain the process and answered all our questions. We didn’t feel under any pressure at all to use Stanford Estates but Alex’s confident straightforward assurance and his reasonable valuation backed up by Stanford Estates’ excellent reviews and record in the area convinced us.
We are so pleased we did. As soon as we nominated Stanford Estates we were introduced to Michaela who helped us through every step of the way right to the end; she made sure all the staff facilitating the viewings knew our property inside out and had excellent area knowledge. Michaela also went to great effort to ensure we were not put to any inconvenience by the timing of viewings and always contacted us with plenty of time in advance to let us know. Stanford Estates quickly found us a buyer who loved our property and went on to negotiate the price we wanted for it.
The process of buying and selling is hugely significant and stressful and like any process ours had it’s own complications but at every stage Stanford Estates were supportive and encouraging. They kept in constant contact with our buyer and us in order to ensure everything was moving forward smoothly. They even liaised with the estate agent we were buying our next property from so that we didn’t have to, thereby taking the stress off us.
I would wholeheartedly recommend the excellent service we received from Stanford Estates in Hither Green to anyone and if we were selling again tomorrow we would definitely be calling on Stanford Estates.
I recently sold my property on Manor Park through the guys at Stanford Estates and I have to say they were a pleasure to deal with. The whole team were incredibly helpful throughout the process and were always on hand when needed.
Highly recommend to anyone looking to sell or buy in the area.