Selywn was fantastic all the way through the process - from being available on the first Sunday to always striving to answer questions asap. Moving is always a stressful process however Leaders and Selwyn made it as simple as possible. Highly Recommend!
20th Sep 2017 (4 years ago)
From tenant perspective - worse than an average agency in London, which actually needs some effort to achieve, although any agent will treat you like garbage once (or even before) they get the money. Incompetent, not caring, rude. For the money they charge it should have been unacceptable, but it is a standard. Do not expect anything - in fact expect them to make your rental troublesome and gruelling. Avoid at all cost - please, please - they don't guarantee you anything and will wash their hand off clean on first sign of trouble. Especially when the money changed hands. Tenants beware - I cannot stress this enough - they can't even provide a working monoxide detector for weeks after we moved in. The inspectors are rude and make you feel like a beggar. They allow landlords to ignore tenants completely in properties they manage. They don't care about anything but their own good. You have been warned.
5th Sep 2017 (4 years ago)