18th Feb 2026 (15 days ago)
After a truly awful experience with our previous estate agent (only three real viewings in 12 weeks!), we honestly didn't have high hopes when we decided to switch. Then Adrian from Barnard Marcus walked into our property one afternoon with a smile on his face and full of enthusiasm. I laid everything out straight for him, and he simply said, "I got this." That confidence turned out to be completely justified.<br><br>From the moment we agreed to list with Barnard Marcus, the communication was fantastic. Adrian kept us informed every step of the way through the photo shoot and going live. Before we knew it, we had five viewings booked in the first week—four of which actually happened. That's more than we'd had in 12 weeks with the previous agent!<br><br>What really impressed us was how fantastic Adrian was with our rescued dog. He completely understood that we needed to consider our dog's needs during viewings and the sale process, which was a massive plus. It's rare to find an estate agent who shows that level of consideration for the whole family.<br><br>We decided to try their open house day, and that's where we found our buyer. There were negotiations, of course, including some last-minute discussions on final price right before our flight to Canada, but we eventually settled on a price everyone was happy with.<br><br>Adrian has been amazing throughout—funny, witty (don't want to boost his ego too much!), and genuinely invested in getting the best outcome for us. After experiencing and hearing so many horror stories about estate agents, it was refreshing and reassuring to work with someone who didn't just see us as pound signs. Yes, I know it's commission-based, but at no point did we feel pressured or stressed about selling our property.<br><br>Overall, it's been a very pleasant experience working with Adrian. We actually found our new property through him as well... but that's for another review!<br><br>Thanks, Adrian!... Read more