Had a few poor experiences with other estate agents but a recent viewing with Tom at Abbotts has bucked the trend. Info and guidance offered was useful and felt tailored to my requirements. Overall, polite and helpful!
700 days ago
The worst agent I have ever dealt with, Twice!.. Lies, cover stories and pure rudeness. Their solicitors are useless too. I'd give a wide berth, Jamie is patronising and Alex is plain rude. My estate agent was disgusted with them.
They lied to stop me viewing the house until I Contacted the seller and arranged it myself and made her aware. Luckily I did buy the house but only because myself and the seller were in contact and ran it ourselves. Long story short, abbotts did nothing for 5 months and then on the last day we were supposed to move, pushed me to go ahead with removals on the Friday when nobody had exchanged, knowing full well that it wouldn't happen. 4pm came, all our stuff had gone to the new house in the removals vans and we were sat waiting an hour away from our old house, for abbotts to ring and say its not happening today cos accounts had gone home. We then had a mad panic to find storage for our stuff for the weekend and had to go back to our old empty house with 2 kids and lots of animals and no belongings and spent 3 nights sleeping on the hard floor. It cost us £1000 in extra storage and another day of removals fees, I had to go and buy clothes for the weekend for me and the kids and a fish tank and hamster cage for some of our animals. Never in my life would I ever deal with abbotts again, to buy or sell.
131 days ago