It was a pleasure dealing with David Lee, Martin in particular. We had a house available to rent in Bishops Stortford and had no luck with the agents we advertised it with first. After 2 weeks and only a handful of viewings we put it on with David Lee. Martin was very confident he could rent it ASAP and sure enough, after a few viewings we had an offer from a high quality applicant. David Lee were very supportive in helping us finalise all the required paperwork and even organised a cleaner for us and got an extra set of keys cut for us. We are very pleased with the service we received and wouldn't hesitate to recommend them.
20th Jun 2016 (5 years ago)
Put a offer in on a property, then got ask for proof of funds and mortgage in decision. When queried if our offer had been accepted, I was told by Laura, yes in principle.
Little did I know but speaking to my mortgage advisor and getting my mortgage in decision from him to show as proof, would leave a credit check footprint.
With 2 days gone by and no communication, I called to be told they were still showing people the property, despite saying our offer had been accepted. Speaking with 4 individuals, over the period of 4 days reiterating what had happend and to 2 directors - I was basically told they didn't accept the offer and the colleague that said that to obtain all of my financial details and proof was in the wrong.
Poor communication between all staff which was clearly evident as each time I called I had to relay what had happen to each person, yet no one was calling me back, I had to chase them!
So now we have a credit check footprint which you shouldn't have to many of as its deemed bad which expires in 60 days.
For first time buyers with a big deposit, they couldn't have made the process more complicated.
29th Jan 2020 (1 year ago)