6th Apr 2024 (5 weeks ago)
I am actually struggling to put into words just how fantastic the Team at the Long Buckby branch of Jackson Grundy have been. I don't want this review to be percieved as so glowing that it sounds fake, but honestly... Teresa and Richard COULD NOT have been more supportive to my partner and I, throughout what was a complex and tricky sale period.
There were many external factors, hurdles and unlucky moments along the way, all part of a normal house move I guess. But even at their very busiest times they managed to somehow strike the perfect balance between being professional & efficient, yet remained friendly, attentive always took the time to explain everything to us in words we could understand.
Nothing was too much trouble! From Richard liaising regularly with our solicitor, to Teresa coaching us through the mortgage process, to their secretary even collecting the keys to our new house for us (which didn't even involve them!). I didn't think that estate agents like this existed, but they do, and they make "going the extra mile" seem like just a regular thing.
Exceptional service in the truest sense of the word.
Thank you Teresa and Richard, we couldn't have done it without you.... Read more