We originally bought our flat in Streatham through BM back in 2013. We were pleased with the service we received then so chose to use them again when it came to selling. James and his whole team (Michael, Nicholas and others) were professional and friendly throughout. The sale was not straightforward as our seller was very slow to respond to enquiries from our solicitor which delayed progress considerably. James and team were very helpful in coordinating solicitors and keeping both us and our buyer up to date. If we were to ever move back to the area we wouldn't hesitate to use them again. Wherever we move next, the positive experience of dealing with James and his team, would likely lead to us using others within the Sequence group.
I had a totally unsolicited call today, suggesting I was looking to sell my house. I am not and never have been. I have not given authority to hold my details under GDPR rules. I am reporting them to the ICO.
Brilliant customer service from the off. So much better than other estate agents in the area we found! A massive thank you to Kayley Hind, she is an asset to the team and went above and beyond throughout every stage of the renting journey to help and guide myself and my friend through seamlessly. We can’t wait to move into our new home!
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
We had a fantastic experience with Aaron, our estate agent at Foxtons. He was extremely helpful and considerate and went out of his way to help us find a flat we loved. Having had very poor experiences with other estate agents in Streatham I'd have no trouble recommending Aaron and Foxtons.
Made an offer on a 1 bed flat on Streatham High Road with Ermal. I am still waiting for a response. Called multiple times and was promised a call back from Max or Chris (Manager) still nothing. Found out flat had been let by visiting Townsend's website. Ermal seemed completely disinterested the entire time showing us round.
I had a really positive experience buying my first flat with Brooks estate agents. I found they had the highest quality properties for sale in the Streatham area and were very proactive in sharing relevant properties. Emma helped me find my place and was incredibly helpful, professional and diligent from start to finish. Once I had found a place she was great at getting things chased and making the process as stress free as possible!
We had a really horrendous experience dealing with Brooks whilst selling our flat. They are quite arrogant didn't have any interest in addressing our issues following a failed sale. Beyond the agent leaving our flat unsecured during viewings TWICE, we felt there was a total lack of supportive and useful communication. Instead we received inconsistent and at times bullish communication from Brooks when the negotiations were at a critical point. They failed to identify the sticking point for the buyer early enough in the process and couldn't negotiate a reasonable solution. We did not feel looked after by them and we would never use them again.
Thank you for your efforts. Great team! Efficient and always pleasant. Keep up the good work.
I was very pleased with the service provided by Beresford Residential Streatham. I appreciated their efficient communication and positive attitude throughout the process, and would most certainly use them again. A special thank you to Jerome Jackson who was an absolute pleasure to work with.