We have been dealing with Michael from the Fulham South office, who has been absolutely fantastic - always quick to answer an email, on time and happy to go above and beyond, he showed us a range of flats that were all suitable, and managed to find us a new home.. In one viewing!
Extremely unprofessional agency. Multiple issues in a property managed by them which took over 2 years to resolve.
Further, don’t expect the return of your thousands of pounds of deposit to be returned in good time. It is not of importance to them and you will be chasing very regularly. 2 months and counting.
AVOID - if you like a property, see if other agencies are listing the same one and go with them.
I would like to thanks to Mr.Chris Jeffrey who was so helpful and professional. While I had little response from any one at Foxton he was doing an unbelievable follow up. Extremely efficient. Wish I could say the same about the Management department....unfortunately not. So avoid them for your flat. But Mr. Jeffrey stands out! Thank you!
Very poor, their vendor did the dirty on me twice after verbal agreements, compounded by both salesmen leaving at short notice without them or the office even having the courtesy to call and let me know. ..............just email returned without advice on what to do.
HIGHLY recommend! Victoria sold our house at asking price in record time. She was also efficient and incredibly helpful. THank you Savills!
I only met Alex Martin on Savills, but it's been a pleasure meeting her (and I would never think I would say that of a real state agent :) ). She was very human in the way she treated my couple and myself. During the visit to the apartments she gave us plenty of time to visit, she answered sincerely to all our questions and she gave us valuable advises. She was also very supportive during the contract signing process, contacting the landlady and spending plenty of time to explain us all the different details in the contract. Once the contract was signed, she made sure that the apartment would be in perfect state for us to move in, which is really appreciated. And the cherry on the pie was a bottle of champaign as move-in gift!! :)
In summary: Savills will be the first agency we will contact if we ever decide to move to another apartment, and I will recommend Savills to anyone needing a real state agency in the area.
Had the best experience with this agency. Igor was very efficient in getting me the flat I wanted. Great customer service. Highly recommend. Thanks a lot.
Great experience finding our perfect rental property for my family! Igor was extremely kind, helpful and listened to all our requirements during our house hunt.
We were able to secure the house rapidly thanks to his professionalism. Igor was always very supportive during all the phases from the viewings, to the signature and beyond! All our questions were always answered very promptly and kindly. Very smooth process altogether. I would definitively recommend Igor at Carter Jonas.