It's been a pleasure working with Charlie. He follows through, is diligent and helps get things done.
Without doubt the most shady agency in London (Foxtons Fulham).
At first visit and glance, it seems like a great agency - that is, until the contract is signed then they change their attitude and go against everything that was decided in the offer.
We dealt with negotiator Alex Cima.
Some of the highlights of their shadiness includes;
- Due to the fact that the apartment was in REALLY Bad condition, we still saw potential with it and sent in an offer where we listed things that needed repairs or fixing up.
Foxtons deliberately left these conditions out of the actual rental contract and when we brought things up that we listed to our landlord, the landlord called Foxtons Fulham office manager Rupert Simmonds, and he apparently just laughed it off and said it wasn't in the actual contract and that the landlord should not bother!
- The last thing Alex Cima tells us before handing us the keys is that it is part of his job to personally inspect the flat, and entering the flat - ha, the contractors wasn't even half ready with the fixings, and when they finally were 4 days in to our tenancy, there were still mould in the bathroom, in the fridge and so on! Great job Alex!
- And in the meantime of closing this, after having paid a deposit, it took 3 weeks to get any word from any of these guys, and including Alex going on holiday without noticing us.
I would choose any other agency above Foxtons, especially in Fulham.
The list goes on with this agency...
Hamptons Fulham successfully sold my apartment within a fraction of the asking price within a couple of weeks of marketing, exchanged in a month and completed the next week. I work in the industry so probably a difficult client, but service couldn't have been better. Many thanks to all.
Hamptons assisted us with locating a property for rent as we are new to the UK. Property is a nice place with the exception that it was rather dusty when we moved it. The only area for improvement is to provide all documentation requirements to tenants in one-go and not on piece meal basis.
Recently rented through Lydia at Winkworths, who was so incredibly helpful throughout the process. Her knowledge of the area was second to none and she frequently went the extra mile to ensure everything went smoothly. Highly recommended!
I had an extremely negative encounter with Winkworth. I called twice to explain that I would need to move my viewing time to 6:30PM (after which by the way, I had sent two emails to ask about my appointment and to inquire more info about the flat - BOTH of which the agent didn't bother to respond to). Even though the agent agreed that this time was fine before I rushed out of work to make the appointment, the agent decided at the last moment that she couldn't be bothered to wait just an extra 5 minutes while I ran from the tube station to the flat.
By the way, I also messaged the agent when I was on my way before I set off and provided step by step updates of when I would get there, and that I would only be five minutes late from the revised time that she had said was OK. It was not until I was only a couple stops out that the agent decided she wouldn't wait. Oh, and she didn't even wait until 6:30, which was my revised and agreed upon appointment time. It begs the question -why not communicate that you could no longer accommodate sooner? Do you enjoy wasting people's time?
I am deeply displeased that I went through multiple hoops to communicate and be courteous in explaining my timeline, but this agent had such little decency to do the same, despite being given multiple opportunities. I strongly recommend avoiding Winkworth.
The loveliest estate agents in town! Millie was so patient with us wanting to visit properties last minute at all hours, waiting for us when we were late.. we put her through it all and she always remained smiley and delightful! Damien too has been such a helpful and friendly face, always replying efficiently and making sure everything is going smoothly. The team really are so sweet, I have never had an estate agents entire office sign a New Home card for me before! Just so nice :) Recommend! Thanks guys!
Need an efficient team to sell/buy your property? Look no further than KFH Fulham. Damien and Millie have been fantastic with sound and honest advice and kept us always up to date in the entire process. Both have a wealth of experience and have created a formidable team. They work rather differently to most estate agencies and it made it all the more easier. They also have a great sense of humour. I would highly recommend them!
Great service, good choice of apartment and always available when needed
I can't recommend this agency to anyone. They should deal with good landlords, is their responsibility. Broken toilet during the whole tenancy, because of that we get moist, as a result, money was taken from our deposit, deposit that we struggle to get back. We had to manage the inventory ourselves. We spent 300£ in locksmith, the lockers were broken and we paid from our pocket. Outrageous!
Just before Xmas holidays Samantha and Laura from KFH found us the best place to rent. And all happened in just 2 days! They are more than profesionals! I definetly recommend them if you are looking for home in London!
Farhana is a gem, she constantly stays on the ball when helping you find a property and knows exactly what you are looking for.