Great experience with Harry at Foxtons Fulham when looking to rent a property - friendly and professional service, very attentive and focused on finding suitable properties for us (rather than wasting our time with ones that don't fit with our requirements/over budget). Signing the lease and other formalities were relatively quick and pain-free and Harry was always available and responsive to any queries we had. Now just looking forward to moving in!
Without doubt the most shady agency in London (Foxtons Fulham).
At first visit and glance, it seems like a great agency - that is, until the contract is signed then they change their attitude and go against everything that was decided in the offer.
We dealt with negotiator Alex Cima.
Some of the highlights of their shadiness includes;
- Due to the fact that the apartment was in REALLY Bad condition, we still saw potential with it and sent in an offer where we listed things that needed repairs or fixing up.
Foxtons deliberately left these conditions out of the actual rental contract and when we brought things up that we listed to our landlord, the landlord called Foxtons Fulham office manager Rupert Simmonds, and he apparently just laughed it off and said it wasn't in the actual contract and that the landlord should not bother!
- The last thing Alex Cima tells us before handing us the keys is that it is part of his job to personally inspect the flat, and entering the flat - ha, the contractors wasn't even half ready with the fixings, and when they finally were 4 days in to our tenancy, there were still mould in the bathroom, in the fridge and so on! Great job Alex!
- And in the meantime of closing this, after having paid a deposit, it took 3 weeks to get any word from any of these guys, and including Alex going on holiday without noticing us.
I would choose any other agency above Foxtons, especially in Fulham.
The list goes on with this agency...
Found Hamptons International Fulham branch very helpful when looking for a rental property in the area. I dealt with Akrum who was always very professional. I would recommend both the agent and agency to anyone looking to rent or buy in the area.
Jj O' Shea
Hamptons assisted us with locating a property for rent as we are new to the UK. Property is a nice place with the exception that it was rather dusty when we moved it. The only area for improvement is to provide all documentation requirements to tenants in one-go and not on piece meal basis.
I have been using Strutt & Parket Fulham to let my apartment since I left UK 2015. Their team is excellent and has been very helpful. Their follow ups are very thorough too!
Here is what happened when my wife and I rented a two bedroom flat in Fulham with Strutt & Parker last May.
The moment we walked into the property we realised that it was not professionally cleaned as we had been told and we also found several things left by the previous tenants which we had to carry out ourselves. We examined the property from top to bottom and by the time we got to the kitchen we discovered that under the kitchen units there were hundreds of mice droppings, sign of a clear ongoing mice infestation.
We left the property in shock and my wife, who was in her 32nd week of pregnancy was so distressed that she eventually had to see a doctor. I explained the situation to Strutt & Parker but they underestimated the gravity of the situation and told me to contact the landlady myself.
The landlady scheduled a pest control inspection, I met the expert at the property who confirmed the gravity of the infestation and told me that they would try to fix the problem but they could not guarantee that it would not happen again since the property was surrounded by restaurants.
I gave Strutt & Parker a copy of the inspection report and I told them that the property was a serious health threat to my wife's pregnancy and the newborn and that we would ask to terminate the tenancy. I also informed the landlady who accepted to terminate the tenancy but did not apoligise to us and did not want to discuss the matter any further. The termination was conditional to the full deposit being returned to us and one full month rent being paid to the landlady.
We were glad it was over at last, even though my wife and I were the only ones who got damaged, both financially and emotionally.
I would not recommend them, they are completely unethical and insensitive.
London Habitat helped me find a beautiful home! Staff are helpful, especially Bler who was very attentive to our needs and most importantly respectful and transparent, making the whole transition of moving from my old property into this one as smooth as possible!
I can't recommend this agency to anyone. They should deal with good landlords, is their responsibility. Broken toilet during the whole tenancy, because of that we get moist, as a result, money was taken from our deposit, deposit that we struggle to get back. We had to manage the inventory ourselves. We spent 300£ in locksmith, the lockers were broken and we paid from our pocket. Outrageous!
Complete is not the bully, stressful kind of agency. They operate at a more personal level.
We went to see our new place on suggestion of Hisham and we loved it. It helped that we were not rushed and stayed at the place for over 1 hour in our first visit, and Hisham was very receptive to our questions.
Then, after putting the offer in Hisham always kept us up to date with questions related to our house and met us there so that we could take measures and ideas for furniture.
A note also for Nahida who was quick and efficient with the bureaucracy and ready to explain any doubts we had.
There was just one minor issue which is being taken care of.
We're really happy with our new happy and looking forward to a long time relation with Complete.
Thank you for your work
Very professional until the day we moved in!
Our move went very smooth and they assured us in moving in as quickly as possible which was important for us
They have arranged for our entry on a Sunday!
However after that we discovered that all the tenants in the building had some issues with their flats (normal in a new build) and Complete were not helpful at all.
We are now in our flat since 2 months and they have been responding to our emails just keep saying that they are on the case, and keep saying the same thing over and over again.
I would not recommend them at all
I've worked with George Ivanov MARLA during my property search. I'm really pleased with his services, he showed up the viewings always early, even though we had quite strict requirements he found us great properties. I will love to keep working with KFH in my further property searches.
Poor service and rude.
It might be a seller's market, but Kinleigh Folkard & Hayward seem to treat buyers with contempt. A general level of poor service from their agent and unhelpful responses to basic enquiries about the property, made viewing a couple of flats a frustrating experience.