Thank you Arya and Lizzie for patiently assisting us to get the right rental property for our family and situation - which wasn't easy! And especially appreciate your counsel in an unusual circumstance which enabled us to make the right decision.
Did not sell the sub £1m property within a 2 month marketing period. However, they got a decent number of viewings in, the marketing materials were good and the team was relatively easy to communicate with.
Hi Faith. Thank you for your energy and momentum which led to a quick sale of my Fulham terraced house. I feel I was fortunate to choose Winkworth to sell my house. I was very satisfied with the straightforward, professional performance throughout of yourself and your team ( Sophie, Imogen and Simon ). Best Wishes David Carter
I had an extremely negative encounter with Winkworth. I called twice to explain that I would need to move my viewing time to 6:30PM (after which by the way, I had sent two emails to ask about my appointment and to inquire more info about the flat - BOTH of which the agent didn't bother to respond to). Even though the agent agreed that this time was fine before I rushed out of work to make the appointment, the agent decided at the last moment that she couldn't be bothered to wait just an extra 5 minutes while I ran from the tube station to the flat.
By the way, I also messaged the agent when I was on my way before I set off and provided step by step updates of when I would get there, and that I would only be five minutes late from the revised time that she had said was OK. It was not until I was only a couple stops out that the agent decided she wouldn't wait. Oh, and she didn't even wait until 6:30, which was my revised and agreed upon appointment time. It begs the question -why not communicate that you could no longer accommodate sooner? Do you enjoy wasting people's time?
I am deeply displeased that I went through multiple hoops to communicate and be courteous in explaining my timeline, but this agent had such little decency to do the same, despite being given multiple opportunities. I strongly recommend avoiding Winkworth.
Strutt & Parker were fantastic in the sale of our flat. George Jackson-Stops was incredibly helpful and personable throughout the whole process and worked hard to secure us a buyer and a figure we were happy with. I would highly recommend them to anyone selling or buying in the area.
Here is what happened when my wife and I rented a two bedroom flat in Fulham with Strutt & Parker last May.
The moment we walked into the property we realised that it was not professionally cleaned as we had been told and we also found several things left by the previous tenants which we had to carry out ourselves. We examined the property from top to bottom and by the time we got to the kitchen we discovered that under the kitchen units there were hundreds of mice droppings, sign of a clear ongoing mice infestation.
We left the property in shock and my wife, who was in her 32nd week of pregnancy was so distressed that she eventually had to see a doctor. I explained the situation to Strutt & Parker but they underestimated the gravity of the situation and told me to contact the landlady myself.
The landlady scheduled a pest control inspection, I met the expert at the property who confirmed the gravity of the infestation and told me that they would try to fix the problem but they could not guarantee that it would not happen again since the property was surrounded by restaurants.
I gave Strutt & Parker a copy of the inspection report and I told them that the property was a serious health threat to my wife's pregnancy and the newborn and that we would ask to terminate the tenancy. I also informed the landlady who accepted to terminate the tenancy but did not apoligise to us and did not want to discuss the matter any further. The termination was conditional to the full deposit being returned to us and one full month rent being paid to the landlady.
We were glad it was over at last, even though my wife and I were the only ones who got damaged, both financially and emotionally.
I would not recommend them, they are completely unethical and insensitive.
I have been looking to rent a property for some time and coming across London Habitat estate agents we met Bler, a wonderful and very professional individual who gave us 100% support in order to find our most desired property.
We would highly recommend his company.
Greedy and untrustworthy.After our deal to pay in advance 5000£ for a studio in Cricklewwod, 3 months rent plus agency fees e.c.t, the next day they said that because of my unsatisfactory references i should pay 6 months up front rent, 7500£. After i rejected their offer, finally they made me the favour to procced with our first agreement.So if i had accepted to pay 7500£ probably they would asked me for 10000£. They were really hilarious! Instantly i cancelled the deal and i asked for a refund which was clearly stated that in case of unsatisfactory references it would be refundable.Of course they didn't. Be carefull guys, London is full of vultures.London Habitat is a great example.