This very professional and personable team of estate agents made the whole process of selling my property much easier and more stress-free than is often the case. Joe Freeth dealt with viewings, queries, my concerns and all the people involved in the sale promptly and pleasantly. This small firm is a model estate agent and an example of how this business can be done responsively and respectfully to both seller and buyer. I cannot recommend them highly enough.
The agency fees are ridiculously high and not clear. Instead of trying to discuss the Tenancy agreement's terms and conditions, they accused us of being in breach of contract in the first instance! However, we finally challenged them as the particular clause in question we were disputing on did not specify a fee payment timescale.
On top of their ridiculous rates and high level of incompetence, they behaved arrogantly with us. Whether this is a matter of them discriminating against people pertaining to a different race or having the tendency to generally take advantage of people, we are in the opinion that they are profoundly disrespectful at many levels. Please avoid dealing with Trend and Thomas if you can.