We moved our property sale to Foxtons after a 6 month failure selling the property through another firm. The comparison was unbelievable. Rachel Bird and Ben Focant did an incredible job throughout the process from start to closing in the most professional, efficient and effective way. Although we were located in Singapore, they frequently called to update and follow up and also coordinated extremely well all the various parties, as the conveyancer, buyer, estate agents, etc. That was my best experience ever as a real estate investor from overseas doing my first sale in the UK. Thanks Rachel and Ben.
I was just moving to London and didn't how the usual rental contracts look like. After agreeing for a 12 month contract, Lydia Beesley from Foxtons made me a 13-month contract without usual break clause after 6 months. Landlord turned out to be difficult and problematic not wanting to replace wear and tear broken stuff, etc. Unfortunately I couldn't cancel the contract.
My roommate and I were looking for a flat in Limehouse. Knight Frank agency have provided excellent service in terms of contract completion and setting up everything for us to move into the property promptly. Chris Nguyen was particularly helpful in showing us around the place a few times to make the necessary arrangements before moving in and to sort out our reference application. Very happy with the service!
They provided the tenancy agreement 3 days before the move-in date, despite we had chased them for a month (There seemed not to be anyone knowing our case with full knowledge.) Regarding the clauses we were not happy with, they simply just passed the messages back and forth between us and the landlord. All our requests were refused but we had to accept it because we couldn't find another flat in 3 days.
The administration was also a nightmare. They never revealed fees all at once (despite we chased several times) so we always found surprises. Very unresponsive, one simple question took them few days or longer to get back, with scattered answers. The worst was, they made mistakes on numbers, and failed to send through emails because they made typo on the address or had internet drop, etc.
Chris Rowe from KFH Canada Water was our agent for our recent flat purchase, and we would highly recommend him. Excellent communication, very efficient, really knows his stuff, good recommendations, and never hesitate to go beyond his responsibilities to ensure that the transactions goes through smoothly and in the shortest time possible. Other agents in the branch were also very helpful when Chris is out of office, and ensured that we have all the information and support we need throughout the process.
I would highly recommend Chris Rowe and the KFH Canada Water branch based on our experience.
Viet Anh Nguyen
Ridiculous they ask for a 1-day charge of rent just out of a wording game! We confirmed the end of lease date the same as the date we pay the rent each month. But no one ever told us before confirmation that the day is actually counted but not the night before. Why on earth would we pay for the one additional day given that we actually move out two days earlier to that? It was out of goodwill that we end the lease by the end of month sharp... then on contrary heard from them such an unfair and unnecessary treatment.
It is really a frustrating and disappointing process negotiating back and forth. Such an unnecessary waste of time.
I engaged Aree Rand and his team members Sarah Meikle, Jake Joffe and Robyn Golchewski as joint sole agents for the sale of our house in Hampstead Garden Suburb. While the work continues, I have so far been nothing but thoroughly impressed by their collective professionalism, focus, attention to detail and proactive engagement from our first contact. They are all excellent communicators and the balance they strike between healthy competition among themselves and teamwork is a tribute to Aree as the Knight Frank Partner heading up the Hampstead Office.
Hy dear friend how r u im sawaid ali from Pakistan my age 30 i like Dr Anastasia moris