Outstanding support and service. We consider ourselves very lucky to have found KF and H. They supported us through a very difficult time. Very professional and dedicated people.
Great service from the agency itself and the agent Natalie Humm.
The supporting department\company doing the checks of the potential tenant and the guarantor are completely out of touch and waste everybody's time by not asking for the relevant information in the beginning rather than keep on doing it step by step which is frustrating for all parties involved.
My particular thanks go to Andy Ralph who dealt very professionally with the sale throughout and also in regards to client confidentiality. His knowledge of property in the Hayes area was excellent and helped to reassure when the transaction took a little longer than I hoped. I would have no hesitation in recommending Andy for any sale or purchase.
Beth has been a pleasure to deal with and has been very proactive in chasing everyone up in order to complete my house move. Would definitely recommend Beth and the team at KFH.
Great Service, very freshinsing to deal with people you can easily talk to and dealt with things with our best interest in mind. Gave good advise and recommendations on local solicitors and financial advisors which made for a swift sale and purchase through them. 5 star service !!!
as its not possible to give zero stars i have to give one
as a seller only us ethem if you really dont want your house sold
They were amazing, my fiance and I were house hunting and they were so friendly and Lauren Burkin, the agent who showed us around, was great. she gave us time and space to make our decision and was able to answer all our questions easily and honestly and that meant that we felt so much more confident with our choice because we knew everything that we felt we needed to know . They have also been really good at answering our questions and keeping us in the loop about what was going on with the move. I cant recommend them enough, they are not pushy or anything so there is no pressure to sign if you don't like the houses and they seem genuinely more interested in you finding the right house for you then for you to be signing with them and that make all the difference. Will be using again when we need it. They also made sure that we only saw homes that fit the parameters that we set out in regards to price and what we wanted the house to have.
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !