Dan Chapman at KFH was outstanding and I wouldn't have moved without all his help. He was great at keeping me informed at all stages of the purchase and he took time to make sure everything went smoothly. First class service!
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
Lisa Knight was the seller's agent and I have nothing but positive to say about her. She has been putting in a lot of effort throughout the process and has been very helpful with all enquiries and trying to sort out any issues. Best experience so far I have had with an agent.
I would reccommend Langford Russell to anyone looking for a speedy and proffesional sale. Sophie and Eddie kept us informed every step of the way and know how to navigate the difficult path of selling a property brilliantly, all the staff are first class.....Nick
Sorry for the nice people working there, but what a disaster of a company!
We found the flat we wanted through L&R, but looking run down. Offered the landlord to repaint it providing he does his share of works, like replacing a broken glass window overhanging the door way, removing the black mould impregnated all over the worktop, etc. We were promissed it would be done. The day we were given the keys, we realized that absolutely nothing had been done, that the unfurnished flat was left with old broken furniture and belongings, a gas canister abandoned outside hidden behind the shed, flush not working, boiler leaking, no inventory was ever made, nobody visited the flat after the previous tenant left.
We found another flat since, but we will never go close to Langford & Russell ever again.