recently moved house. Nancy was amazing. Helped the whole process go smoothly. Rapid response and quick at arranging the entire process. Easy to communicate with, always a friendly smile. Finding somewhere and moving couldn't have been easier thanks to Nancy at KFH Beckenham.
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
Never one to leave a review but feel this is one which needs a special mention. I have been overwhelmed by my experience with Alan De Maid Beckenham with excellent service provided from start to finish. Lisa Knight sold our home and has seen it through with dedication and confidence – thank you! The professional, dedicated, patient and sincere team are second to none. The entire team was phenomenal and each step was seamless with whomever I spoke with - Mak, Lisa T, Lisa K, Ralph, Karen and Andrea. Thank you to all of you for making this journey as easy as possible. I only wish I was purchasing my next home with them. World Class Team and estate agent.
Steve was great from start to finish on my recent purchase through Langford Russell. As well as providing all the info I needed during the initial viewings, he put a lot of work in guiding myself and the vendors through to successful exchange. If/when I come to sell the house I know exactly who to go to.
Sorry for the nice people working there, but what a disaster of a company!
We found the flat we wanted through L&R, but looking run down. Offered the landlord to repaint it providing he does his share of works, like replacing a broken glass window overhanging the door way, removing the black mould impregnated all over the worktop, etc. We were promissed it would be done. The day we were given the keys, we realized that absolutely nothing had been done, that the unfurnished flat was left with old broken furniture and belongings, a gas canister abandoned outside hidden behind the shed, flush not working, boiler leaking, no inventory was ever made, nobody visited the flat after the previous tenant left.
We found another flat since, but we will never go close to Langford & Russell ever again.