Dan Chapman at KFH was outstanding and I wouldn't have moved without all his help. He was great at keeping me informed at all stages of the purchase and he took time to make sure everything went smoothly. First class service!
Don't bother with KFH. They really don't act in the best interest of the vendor. There are far better estate agents in the borough.
The best estate agency I have ever dealt with. They are amazing. They are fairly price property unlike some others I've come across, don't do the heavy sales pitch and have been great to deal with as both a purchaser and a seller. I would recommend to anyone. Thank you for your excellent service. best Ali
After being offered poor advice by the lettings staff, I have landed myself in hot water with my landlord. Munro Lock have 'closed ranks' and are shirking all knowledge of the issue.
I thoroughly recommend avoiding them like the plague.
This has got to be the worst letting agent I have ever had the misfortune to deal with. The person I have deal with has been most unprofessional. The flat is rented by my 96 year old mother who has dementia and is registered blind. For two months she was left without a freezer for her ready meals and the old freezer has been standing in the hall outside her flat since mid November and it is now March 2019 despite regular phone calls to their office from myself, the owner and now the managing agents. They are happy to take your money but, from what I can see, do nothing in return. Disgraceful.
Lisa Knight was the seller's agent and I have nothing but positive to say about her. She has been putting in a lot of effort throughout the process and has been very helpful with all enquiries and trying to sort out any issues. Best experience so far I have had with an agent.
I would reccommend Langford Russell to anyone looking for a speedy and proffesional sale. Sophie and Eddie kept us informed every step of the way and know how to navigate the difficult path of selling a property brilliantly, all the staff are first class.....Nick
Sorry for the nice people working there, but what a disaster of a company!
We found the flat we wanted through L&R, but looking run down. Offered the landlord to repaint it providing he does his share of works, like replacing a broken glass window overhanging the door way, removing the black mould impregnated all over the worktop, etc. We were promissed it would be done. The day we were given the keys, we realized that absolutely nothing had been done, that the unfurnished flat was left with old broken furniture and belongings, a gas canister abandoned outside hidden behind the shed, flush not working, boiler leaking, no inventory was ever made, nobody visited the flat after the previous tenant left.
We found another flat since, but we will never go close to Langford & Russell ever again.