Staff went above and beyond to help me sell my property, especially Franco, supporting my sale both before and after the offer, and while dealing with the legal matters. They were always prompt in their responses, professional and helpful at every stage, and provided invaluable advice and support through a difficult sale. Their efforts on my behalf were very much appreciated.
Richard Allen and his team has been my guiding light since 2002. I have bought and sold several properties through them. In fact I am now waiting for yet another property to become available. Richard is great with local knowledge and people. I guess that's one of the many reasons he is still here in Catford.
Having used many estate agents in the past I can honestly say Capital is the very best. The staff at the Bromley office are extremely professional and know the business inside and out. I have very high standards and nothing was too much trouble, i valued there advice and they not only sold my property quickly without a reduction but found me my dream house. Everything went smoothly and i was kept up to date with the progress at all times!
What more can i say but a massive thank you.
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.
Peter and Deana from Alan de Maid were really helpful with our house sale. They were very knowledgeable and able to answer any questions promptly. They were honest and realistic about the housing market managing expectations of both buyer and seller. Thanks to both.
Great service from Peter and Deana. Very honest and straightforward valuation advice, demonstrating lots of local knowledge with no unnecessary sales patter. Did a terrific co-ordinating both sets of solicitors in the inevitable last minute back and forth in the run to up to exchange/completion. We bought and sold our house through Peter and would happily do the same again.
Being a first time buyer for us was a daunting process. Our viewing at the first property with Langford Russell was unfortunately not the one for us but Abbie our estate agent brought along other options that might of been of interest, in our preferred area and within budget. With no pressure from Abbie we decided to view another property she recommended and in the end resulting in being the one we purchased. From the offer being accepted till the day we picked up the keys Abbie and the rest of the team were very efficient, helpful and all round amazing with any queries all problems we had. Informative, dedicated to providing great customer service and making the whole experience of purchasing our first home and easy and exciting experience.
Richard Ralph Daniel-Eaton
I'm really unsure why anyone gives Langford Russell 5 stars. I'm beyond frustrated and disappointed by the situation my husband and I have been through with them. We rented our home out for two years and paid a premium to Langford Russell to ensure we had decent tenants and that our home was taken care of. We recently moved back to the property and have been shocked by the amount of damage to the property and the battle we have to get even the smallest amount of the deposit back which at this rate, looks very unlikely. I never felt supported by Langford Russell at any point, apart from one member of the team, Robert who always replied to requests and did his best- thank you Robert. Unfortunately the rest of the team are useless. Our tenants smashed a window, destroyed our 100 year old original front door and the blind in the front room was damaged beyond repair. This is just the tip of the ice berg. I have no idea how they vet tenants or carry out inspections. I'm frustrated, upset and frankly so fed up and wanted to give some honest feedback for future customers to consider.
Currently dealing with Austin to sell our property, it is been easy and straight forward. Happy with the service and keeps me updated regularly.
I bought a property in Bromley through Winkworth Chislehurst Estate agents. They could't have made better decision, Anthony was very professional, easy to contact and providing the right information from the beginning and throughout the whole process. We are very grateful and we strongly recommend them.!
Paul and the team were extremely helpful and professional during the sale process for my property. Communication was good with regular updates on progress, viewings and offers and the sales process was conducted very efficiently. I would highly recommend the Bromley office of Langford Russell.
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !