Very helpful and very understanding so glad I chose kfh I will definitely recommend
Great service from the agency itself and the agent Natalie Humm.
The supporting department\company doing the checks of the potential tenant and the guarantor are completely out of touch and waste everybody's time by not asking for the relevant information in the beginning rather than keep on doing it step by step which is frustrating for all parties involved.
We had a great experience working with KFH. They are by far the best estate agents we have ever used. Our excellent agent Sam Ullah went above and beyond to help us at every point of our house purchase and was a pleasure to work with. Buying a house can be so stressful but Sam made us feel at ease and made us laugh all the way through! He is professional, engaging, very friendly and understood exactly what we wanted in a property. Can’t thank him enough. Exceptional service, highly recommended!!!!
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
Recently dealt with Kieran in the lettings team. Although I didn’t take a property through Your Move, I felt the service was very professional and my requirements were taken into consideration.
Would highly recommend for anyone looking to rent in the Bromley area!!
Had an appointment booked as I had a flat to let. Your Move had my home phone and mobile contact numbers. Travelled 30 minutes to the flat and then waited. 15 minutes after the appointment time I phoned Your Move ,the call went to answer machine so I phoned again 10 minutes later and this time left a message.
20 minutes later I was phoned and told that the person I was due to meet had had an emergency.
I sympathise if this was truly the case but surely someone should have checked his appointments diary and have contacted me.
I have had to award one star in order to post this!
We have chosen a different agent and will not trouble Your Move again.
We received great service from Aurienne during the purchase of the property, and she was a great help in ensuring the purchase completed successfully, pushing the solicitors as necessary and reassuring the vendors when things appeared slow.
Services are excellent. Property management teams takes some time (ranging from 1 month - 5 months ) to resolve issue. Hope issue with circuit fault in light bulbs in my rented house will be resolved soon.
KFH have been very efficient and professional.
They found a tenant for me within days of being instructed and were very detailed. Great customer care, interaction and nothing was too much trouble. I would definitely consider using them again.
I must say that my experience with KFH Catford has been one of the best of my renting life to date; Clement would have to be the proverbial 'man of the match' as he kept in contact with me after searching elsewhere hooked me back in and made sure I had seen what is now our home which is perfect for us. The rest of the team were great too and showed nothing but professionalism and friendly demeanor through out the entire process and were more than patient when we hit a couple of bumps on the road. If you hadn't realized this by now concerning KFH, I'm a fan. Thanks guy's!
Unit 2,Montreal House, Surrey Quays Road Montreal House, Surrey Quays Road
Daniel has been an absolute pleasure to work with, he has gone above and beyond to help us find the perfect flat. We were moving long distance and so this made flat searching rather difficult, cannot thank Daniel enough. Would definitely recommend Ludlow Thompson to anyone looking to live in Central London.
DONOT view any properties with this agent, they are unreliable and untrustworthy. They haven't got much properties, so they just use viewers to push the sale of the a few property they are selling. Completely waste time and money. So shocked by how this agent operates. They REVEAL the price of how much currently buyer is buying. Ask you to top the price, they pull off from the previous transaction. If anyone tops the price again, they will pull off again. I have waste my money on mortgage valuation and solicitor fees on this. Go for other agency, so they do-not need to hang on a single property. Many of their properties are managed by multiple agencies.