Apologies, it took me almost 3 months to write this review but I was determined to share my experience with prospective clients who might work with JDM (Petts Wood) branch for a purchase or sale of a property. My wife and I were first time buyers who were clueless about how the home buying process works especially for someone who is an expat. Must admit that JDM were not the first agency we interacted with but they certainly were the best! Lisa and her team were always on the ball and ensured that they gave us all the necessary information and guidance (within their remit & beyond) in making this experience a smooth and memorable one. It almost felt like having a dedicated/personalised team to address our queries from time to time. They did a superb job of it. They were always there for us right from the viewing through the negotiations and agreement and continued to provide support and check on us even after the completion/purchase. For that we shall be ever so grateful to Lisa and her team. A massive thank you for making our dream come true!
Terrible agency! Would not recommend!! They cancelled a viewing my daughter had 5 mins before it was due to start, after she had taken the day off work to visit the place. The staff are all rude and very patronising, especially the management!
After chasing up several times in the space of two weeks on a property I wanted to view they turned around and said the property has now been sold by another estate agent.
Not once did they call back after promising on numerous occasions that they would. A very frustrating and incompetent company to deal with.