We bought our house on the Mapesbury estate through Cameron Stiff twenty years ago and have just sold it with them again. Stephen McNicholas was instrumental in smoothing out all the bumps in the selling process and provided both a steady hand and attentive service throughout. Would highly recommend them.
Guy turned up and announced there had been 'a mistake' and were only out a mere £1500 a year. The price difference wasn't the issue. We'd been in contact with the agent twice today and nothing had been mentioned at the time. I don't think this is reflective of someone I'd trust.
i used the kensal rise branch when looking for a flat to rent. I was very impressed by the efficiency and organisation provided by the team, inparticular leigh givnan who really helped my understand the local area.
i have had the worst experience with this company and the Agent name is Mat.
i have been given a property which was not fit to live in. the agent job is to make sure that they are providing there tenants with a property which is fit to live in, not a property which will harm there health. i will never recommend this agent as they he is just looking to make money and not provide a service. unacceptable
Have used Churchills for circa 10 years for both sales and rental properties. Enjoy a friendly and professional service that goes the extra mile and allows peace of mind. Highly recommended.
Initially friendly and helpful but once youve signed the paper work you can forget any kind of decent customer service.
Customer service is a joke
Telephone manner (If you can get hold of them) is disgraceful especially when they call you.
Management and communication between staff is near non exhistant.
The customer is not number one in this amature run branch of Churchills i hope the other branches are not like this.
If i could give them one less star i would.
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
Anton was very professional, understanding and he certainly went the extra mile in helping us gain the keys to our rental property on All Souls Avenue. We would highly recommend Anton and the Winkworth team.
Thanks again, Ruben
Arranged to meet someone from this Estate Agents and not only did they not show up but didn't contact me afterwards despite me calling to rearrange and sending several emails. If you want to avoid wasting your time then don't have anything to do with Winkworth, Kensal Rise branch...