There is no option to put no stars, if there was I would have.
Extremely useless. They quickly take your money and then don't help at all.
I'm not really sure what the secretary gets paid to do as she is an absolute waste of space. She doesn't listen, never replies to emails. She is rude when she does answer the phone, but never gets back to you.
They basically just constantly talk BS in a condescending manner as though you don't understand how renting or property management works so they can avoid responsibility for everything.
Avoid if you can.
Luke Mariosa was extremely helpful whilst we were looking for the flat we now live in, continuing to assist whilst we have been in it. Luke has gone above and beyond what we would expect from an estate agent. Always friendly and approachable, making sure we are comfortable and happy.
Didnt even make it past inquiring about property on the phone, the person who answered was rude, condescending and audibly bored on the phone and when it became apparent that the property I was asking about wasn't what I was looking for the agent hung up on me midsentences. Avoid.
Went through KFH to find a flat in Canada Water. Seamus was extremely helpful, trustworthy and honest. He went above and beyond, working extra hours. Everything ran very smoothly! Would recommend him to anyone looking to find the perfect home in such a short time!